[Apply Now] It Analyst Ii

ABOUT THE COMPANY Teikametrics AI-powered Marketplace Optimization platform help sellers and brand owners to maximize their potential on the world s most valuable marketplaces Founded in 2015 Teikametrics uses Proprietary AI technology to maximize profitability in a simple SaaS interface Teikametrics optimizes more than 8 billion in GMV across thousands of sellers around the world with brands including Munchkin mDesign Clarks Nutribullet Conair Nutrafol and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon Walmart and other marketplaces Teikametrics is seeking an IT Analyst II to join our growing team In this role you will play a crucial part in our IT department working closely with vendors and partners to build a project pipeline that drives continuous growth for our IT program You will be collaborating with a counterpart in India both reporting to the Director Of Engineering The ideal candidate will have a strong background in Mobile Device Management MDM Enterprise Mobility Management EMM Single Sign-On SSO tooling computer deployment and work with cross-functional and international teams to develop and implement innovative IT solutions with a focus on maintaining robust security and ensuring regulatory and internal compliance This position is a hybrid role and will require working in alignment with US Eastern Standard Time EST hours HOW YOU LL SPEND YOUR TIME Manage and optimize our SSO platform JumpCloud Microsoft 365 ensuring secure seamless access across applications Administer and support MDM EMM tools JumpCloud and Jamf for macOS and Windows devices including deployment compliance and patch management Collaborate on configuration and policy enforcement to align with security and compliance requirements Administer Google Workspace and Microsoft 365 including email calendaring groups and licensing Support DNS and email security management to ensure high availability deliverability and protection against spam phishing Manage endpoint security with SentinelOne and ensure compliance with security awareness training KnowBe4 Maintain and manage compliance frameworks in Vanta including conducting audits collecting evidence and performing control testing to ensure adherence to regulatory and internal standards Proactively monitor for vulnerabilities and risks implementing remediation and mitigation strategies Oversee computer and hardware lifecycle management from procurement through decommission Manage IT asset inventory with Jira Assets maintaining accurate records for compliance and operational efficiency Partner with cross-functional and international teams including counterparts in India to drive consistent IT practices globally Create and maintain documentation including SOPs runbooks and technical guides WHO YOU ARE Bachelor s degree in Computer Science Information Technology or a related field Minimum of 5 years of experience in IT with a focus on MDM EMM and SSO tooling computer deployment security compliance and project management Proven track record of working with vendors and partners to develop and implement successful IT projects Strong analytical and problem-solving skills with the ability to identify opportunities for process improvement and implement effective solutions Excellent communication and interpersonal skills with the ability to work effectively with cross-functional and international teams Familiarity with industry best practices tools and technologies including cloud computing virtualization and IT security Experience with project management methodologies such as Agile Scrum or Waterfall Experience working with international teams is a plus WE VE GOT YOU COVERED Every Teikametrics employee is eligible for company equity Remote Work - flexibility to work from home or from our offices remote working allowance Broadband reimbursement Group Medical Insurance - Coverage of INR 7 50 000 per annum for a family Creche benefit Training and development allowance Press Reference about Teika The job description is representative of typical duties and responsibilities for the position and is not all-inclusive Other duties and responsibilities may be assigned in accordance with business needs We are proud to be an equal opportunity employer A background check will be conducted after a conditional offer of employment is extended LI-Remote