Service Cordinator

4 days ago


Hyderabad India Ezone Security Solutions Pvt. Ltd. Full time

Job Description Service cordinator - Understanding all services currently offered by the organisation and its providers. - Developing and maintaining customer relationships. - Responding to customer enquiries over the phone, in person and via email. - Creating regular reports on service levels and requirements. - Evaluating overall service level and implementing continuous improvement tactics. - Meeting with clients to evaluate needs and recommend appropriate services. - Performing regular followups with clients to ensure ongoing satisfaction. - Resolving client issues in person, over the phone and via email. - Using office computer software to enter data into databases and review and draft documents. - Using Customer Relationship Management (CRM) software to manage client relationships


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