(High Salary) Digital Support Executive

3 weeks ago

Ahmedabad India IAssess Consultants LLP Full time

Job Description About The Role We are hiring a Digital Support Executive for our Ahmedabad team. This role focuses on proactive client engagement, clear digital guidance, and achieving performance targets. - Primary focus: customer engagement and digital support across calls, video, and webinars - Ideal for candidates with strong communication skills and a target-driven mindset Key Responsibilities - Conduct outbound calls, video calls, and webinars to engage prospects and clients. - Daily outreach: follow up with fresh leads and nurture existing leads to move them through the funnel. - Provide clear, step-by-step digital support and guidance to customers across platforms. - Meet daily call targets and complete assigned tasks within set deadlines. - Log and maintain accurate records of all interactions in the CRM. - Build and strengthen client relationships through consistent, proactive communication. - Take initiative to identify opportunities, suggest improvements, and contribute to team goals. Requirements - Must have: - Excellent verbal and written communication skills. - Comfortable interacting with clients via calls, video meetings, and digital platforms. - Goal-oriented, proactive, and able to prioritize tasks effectively. - Strong organizational and multitasking abilities. - Open to freshers with good communication skills. - Nice to have: - Prior experience in customer support, telesales, or digital client engagement. - Familiarity with CRM tools and basic computer applications. What You'll Gain - Growth opportunity in a fast-paced digital environment. - Structured training, mentorship, and skill-development support. - Competitive salary plus performance-based incentives. - Collaborative team culture and clear paths for career progression. Skills: customer acquisition,crm,customer follow-up,customer support,customer service,video meeting,video,digital support executive,customer base,customer care,digital

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