Customer Service Executive

1 week ago

Vadodara, India Hetfy Software Solutions LLP Full time

Company Overview: Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing. Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our team is well-versed in all aspects of the E-commerce market. We provide platform management, product design, content creation, customer service, graphic design, and other support services to RexBrown UK for e-commerce platforms such as Amazon, eBay, Groupon, Wish, Fruugo, Mail Shop UK, Onbuy.com, Secret Sales, Shopify, and Wowcher, and so on. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities & Qualifications: - Manage large amounts of incoming emails for the E-commerce stores. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions & Courier claim management within Excel files. - Follow communication procedures, guidelines, and policies. - Take the extra mile to engage customers. - Proficiency with Microsoft Office, especially Excel. - Minimum 1 year of experience is required. Package: - 2.64 - 3.6 LPA Timings: - The position involves rotational shifts as per UK timings (day or night), with one weekly day off and a limited number of holidays.

  • Customer Service Executive

    2 weeks ago

    Vadodara, India Sath Outsourcing Service pvt. Ltd. Full time

    Profile - Customer Service Executive (Inbound/Outbound) Qualification - 12TH Pass / Any Graduate Location - Vadodara, Gujrat Salary - 8000 to 10000 Experience - Fresher/Exp both can apply Languages - Hindi /English /Marathi / Gujrati For more details Contact me on 7066008315 **Salary**: ₹8,000.00 - ₹15,000.00 per month Schedule: - Day...

  • Customer Service Executives

    2 weeks ago

    vadodara, India Tronicles System Services LLP Full time

    We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving issues, and...

  • Customer Service Executives

    3 hours ago

    Vadodara, India Tronicles System Services LLP Full time ₹ 9,000 - ₹ 25,000

    Description We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving...

  • Customer Service Executives

    2 weeks ago

    Vadodara, India Tronicles System Services LLP Full time

    Description We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving...

  • Customer Service Executives

    2 weeks ago

    Vadodara, India Tronicles System Services LLP Full time ₹ 3,50,000 - ₹ 12,00,000 per year

    We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving issues, and...

  • Customer Service Executive

    2 weeks ago

    Vadodara, India IMS Group Full time

    Job Title: Customer Service Executive – Voice Contact Center (Healthcare Support) Location: Ahmedabad (Work From Office) Shift: Rotational Shifts (including weekends and holidays) About the Role: We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support...

  • Customer Service Executive

    7 days ago

    Vadodara, India CHATURVEDI ASSOCIATES Full time

    We are looking for a Female Customer Service Executives for making out bound calls for audit, accounting & software consulting firm. Following is the criteria: Experience: min. 1 year Qualification: 12th Pass Skills: Should know excel and word Language: English **Salary**: ₹15,000.00 - ₹20,000.00 per month **Salary**: ₹18,000.00 - ₹22,000.00 per...

  • Customer Service Executive

    5 days ago

    Vadodara, Gujarat, India Visko Groups Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support ExecutiveCompany: Xson Experience India Pvt. Ltd.Location: Vadodara, GujaratSalary: ₹15,000 – ₹20,000 per monthExperience: 0 – 2 years (Freshers can apply)Employment Type: Full-timeJob Summary:The Customer Support Executive will be responsible for handling customer queries, providing accurate information, resolving issues...

  • Customer Service Executive

    2 days ago

    Vadodara, India Gowrie Healthcare Pvt Ltd Full time

    **Role: Customer Service Executive** **Location: Chhani, Vadodara - Gujarat** **Job Timing & Other info**:Monday to Friday and may have to come in on Saturday if required, to suit UK working timings, From **March to October **India timing is **1:00PM to 10:00 PM** this changes to **2:00 PM to 11:00 PM** in **September until March**. **PRIMARY...

  • Customer Service Executive

    3 weeks ago

    Vadodara, India Clumsy Bumsy Full time

    Job Title:Customer Service Executive Location:Sonipat, Haryana / Hybrid Employment Type:Full-time Salary Range:₹20,000 – ₹30,000 per month Company Website:www.clumsybumsy.com About Us At Clumsy Bumsy, we craft fresh, healthy meals for cats — made with love, honesty, and a touch of chaos. Every order we deliver is backed by a team that truly cares...