Service Excellence Specialist-WBG HO

DescriptionRole : Grade : M6-M7Reporting Manager : Head-WBG Strategy & BIULocation : MumbaiThe Business Manager – WBG Strategy will be a key member of the Wholesale Banking Group's Strategy Team, responsible for supporting strategic planning, execution, and monitoring across various business segments and products. The role involves close collaboration with...

Job Description Role : Grade : M6-M7 Reporting Manager : Head-WBG Strategy & BIU Location : Mumbai The Business Manager - WBG Strategy will be a key member of the Wholesale Banking Group's Strategy Team, responsible for supporting strategic planning, execution, and monitoring across various business segments and products. The role involves close...

**Job Role**: - Drive various streams which help improve customer experience for WBG clients - Managing the NPS modules; help build fresh modules; and managing customer complaints - Analyzing complaints to identify any recurrent gaps in systems / processes - Independently solving for senior management and RBI escalations, and guiding the team to solve a...

Job Description We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric...

DescriptionWe are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and...

Job Category KMBL Degree Level Bachelor s Degree We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk The ideal candidate will have hands-on experience in banking operations particularly in RTGS NEFT transactions fund transfers and tax payments This role requires strong communication skills...

Job Description We are looking for a meticulous and proactive Operations Team Member to join our Commercial Operations team within the Wholesale Banking Group (WBG). The ideal candidate will be responsible for verifying legal documentation, maintaining operational records, and ensuring compliance with internal and regulatory standards. This role demands...

Job Description Job description - NTB Channel Management Lead - Current Account Department RL HO & Support-HO Business Banking Location Mumbai Number of Positions 1 Position Grade M6/M7 Current Account - NTB Channel Management Lead is keyowner of strategy, roadmap and execution in acquiring Business Banking Customers. Job Role: - Create and drive strategies...

Climate Change Specialist Job #: req34902Organization: World BankSector: Climate ChangeGrade: GFTerm Duration: 2 years 0 monthsRecruitment Type: Local RecruitmentLocation: New Delhi,IndiaRequired Language(s): EnglishPreferred Language(s):Closing Date: 12/1/2025 (MM/DD/YYYY) at 11:59pm UTCDescription Do you want to build a career that is truly worthwhile?...

GoalKey Result AreaActions / DeploymentBusiness Growth & SalesManage the Services Portfolio to create value for the BusinessDevelop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse...