Vice President

3 weeks ago

Hyderabad, India Genpact Full time

Job Description Inviting applications for the role of Vice President - Customer Facing Sr. Director GCC In this role, you will oversee all cloud infrastructure and network-related activities, ensuring seamless operations and optimal performance. You will be the key point of contact for managing and maintaining the site%27s IT systems, driving innovation, and implementing best practices to enhance efficiency. Responsibilities - Define and execute the global infrastructure operations strategy aligned with business goals. - Ensure 24x7 availability, performance, and resilience of infrastructure services - Establish and monitor KPIs, SLAs, and operational metrics across regions. - Oversee data centre operations, cloud infrastructure (AWS, Azure, GCP), networking, storage, and compute. - Lead and mentor a global team of infrastructure professionals and foster a culture of accountability, innovation, and continuous improvement. - Lead incident response and disaster recovery planning and execution - Manage relationships with key technology vendors and service providers. - Partner with business units, application teams, and senior leadership to align - Lead transformation initiatives including cloud migration, automation, and modernization. Qualifications we seek in you Minimum Qualifications - Bachelor%27s degree in information technology, computer science, or a related field. - Strong program management and leadership skills - Experience in managing complex, critical programs - Excellent communication, presentation, and facilitation abilities. - Deep understanding of infrastructure technologies including Workplace Services, Cloud (AWS, Azure, GCP), On-Prem solutions and Network. - Familiarity with ITSM, Microsoft, Cisco certifications (preferred). - Commercial acumen and strategic thinking. Preferred Qualifications/ Skills - Master%27s degree in information technology or a related discipline. - Certifications in cloud technologies or network management. - Experience with IT project management and strategic planning. - Strong communication skills and ability to work collaboratively. - - - - - -

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