Customer Support
2 days ago
Peepul Tree is building a brand in the Home category focussed on premium furnishings and décor. The brand celebrates a design theme inspired by India, our artisanal heritage and cultural themes. We have built an authentic supply chain of local weaves, crafts, techniques through artisan communities across India. Visit us at www.peepultree.world. Peepul Tree is looking for a Customer Support & Social Media Associate to address customer queries and engage with them across chat, email, social media and calls. The candidate should have a good understanding of dealing with customers, addressing their queries and delivering a good brand experience. Key Responsibilities 1. Customer Support - Manage customer interactions across CRM Tools, email, and social media DMs with empathy and promptness - Track and respond to inquiries about orders, returns, product details, and shipping timelines - Collaborate with the operations and logistics teams to resolve escalations quickly and accurately - Maintain reports on ticket volume, response times, and satisfaction metrics to improve service quality 2. Social Media Engagement - Respond to messages, mentions, and queries in the brand’s tone and voice across all social platforms - Engage meaningfully with followers, customers, and creators through comments, DMs, and tagged content to nurture community - Identify user-generated content (UGC) opportunities and collaborate with the content team to amplify authentic stories - Stay updated on trends, formats, and engagement opportunities that can support brand awareness and storytelling - Support influencer collaborations and help track engagement performance Qualifications & Skillset Requirements 1. Graduate with 1 to 3 years of work experience in customer service or social media management 2. Knowledge of MS Excel 3. System understanding and ability to operate our customer service platform 4. Good understanding of social media
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Customer Support Specialist
2 days ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support
17 hours ago
Bangalore, India MomsMade Full timeLove talking to people and solving problems? MomsMade – India’s Online Haldiram’s – is hiring a Customer Support who can keep our customers happy and heard ❤️
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Director Customer Support
5 days ago
Bangalore, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Director Customer Support
6 days ago
bangalore, India Zyoin Group Full timeRole - Director Customer Support Experience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services Preferred Key Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Customer Support Specialist
6 days ago
bangalore, India NextBigE Full timeLocation: Sector 7, NoidaJoining: ImmediateSalary (CTC): 15,000-20,000Experience: 2 years at leastSpecialty: If worked in E-Commerce and B2B It will be beneficialSoftware Knowledge: EMail, WhatsApp, MS ExcelCompany DescriptionNextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses across various...
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Director Customer Support
6 days ago
bangalore, India Zyoin Group Full timeRole - Director Customer SupportExperience - 15+ YearsLocation - BangaloreIndustry - Fintech, Financial Services PreferredKey Requirements:Looking for a Director – Customer Support with strong focus on strategic leadership and transformation.Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees.Proven ability to...
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Customer Support Executive
6 days ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Specialist
4 days ago
bangalore, India Scry AI Full timePosition: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Executive
6 days ago
bangalore, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Associate
2 days ago
Bangalore, India Mentis Systems Full timeKey Responsibilities: • Customer Interaction: o Respond to customer inquiries via phone, email, and chat in a timely and professional manner. o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions. o Guide customers through the process of using our products and services, ensuring they understand...
