▷ Only 24h Left: Customer Service Officer

4 weeks ago


India Cochin Kochi Ernakulam Glidance Consulting Full time

Job Description Job Description: We are seeking committed Customer Support Executives for a prominent financial services client based in Australia. The role involves contacting existing and potential customers, reminding them of our services, addressing their queries, and encouraging them to resume or increase usage of our offerings. The key responsibilities include: - Engage with customers to deliver and handle information regarding the Company's offered products and services, addressing inquiries, concerns, and requests (In-bound & Out-bound) - Offer appropriate assistance to customers following the guidelines. - Make daily outbound calls to customers who have not transacted recently. - Introduce and explain company services, offers, and updates in a clear and professional manner. - Encourage customers to use our services and resolve any concerns they may have - Record and process communications accurately using designated software or CRM. - Conduct scheduled follow-up calls to customers when necessary. - Stay updated on system information, changes, and updates. - Respond to emails from customers, ensuring thorough follow-up until case closure. - Collect feedback from customers. Skills Required: - Strong verbal and written communication skills - Experience in international telephonic customer support or sales - Demonstrated understanding of relationship management - High attention to detail and strict adherence to quality - A strong work ethic and decision-making skills - Self-organized and disciplined Qualifications: A graduate degree or higher in any field.



  • Pune, India Mphasis Full time

    Job Description Job Title : Tr Customer Support Officer - BPO Work Location :Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office) Shift time : M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift ) Two ways cabs available uptill 40 kms (Complete Night shifts only) Responsibilities Mphasis...


  • Ahmedabad, India Left of Centre Marketing Full time

    Job Description Key Responsibilities - Collaborate with the team to ensure consistency of designs across various media outlets - Create compelling and effective logos, designs, print, and digital media - Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends About Company: Left Of Centre...


  • India, Cochin / Kochi / Ernakulam V.Group Full time

    Job Description Location Country India Work Location Kochi Who are V As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management...


  • Cochin / Kochi / Ernakulam, India Rig Technologies Full time

    Job Description - Assist internal customers who call our Service Desk or submit tickets with PC hardware, software, printer, or other IT-related issues - Respond to requests in our IT Service Management (ITSM) tool in a timely manner - Follow documented processes to assist and troubleshoot - Document details from investigating and troubleshooting calls and...


  • India, Cochin / Kochi / Ernakulam JIITAK Inc. Full time

    Job Description Company Description JIITAK Inc. (JIITAK) is a rising software development studio headquartered in Japan, dedicated to sustainable system development. We prioritize delivering digital solutions that not only elevate our clients businesses but also minimize our ecological impact. Our talented team, comprising skilled architects, designers,...


  • India, Cochin / Kochi / Ernakulam Inmakes Infotech Pvt Ltd Full time

    Job Description Job Title: Sales Manager Experience: 5+ years Salary: 60k - 70k Company: Inmakes Infotech Pvt Ltd Location: Kochi Reports To: Chief Executive Officer Role Overview: The Sales Manager will play a pivotal role in driving revenue growth by leading strategic sales initiatives, managing key accounts, and mentoring sales staff. This role...

  • Customer Sales

    5 days ago


    India, Cochin / Kochi / Ernakulam Emirates Full time

    Job Description Job Purpose Manage a large ticketing or a reservation and ticketing office retail operation by implementing and maintaining best practise policies and procedures and lead the retail office to achieve local and network wide Commercial objectives. Ensure the highest level of service is delivered consistently to all customers across the full...


  • Ernakulam, India, Cochin / Kochi / Ernakulam Silverline Trading Company Full time

    Job Description Company Description Silverline Trading Company, established in 2011, is dedicated to achieving the highest level of client satisfaction through a quality-assured range of products. Based in Ernakulam, the company has established a strong foothold in the competitive industry. Silverline Trading Company specializes in trading a variety of...


  • India, Cochin / Kochi / Ernakulam JKCement Full time

    Job Description Company Description JK Cement Ltd is one of India's leading manufacturers of Grey Cement and the third largest White Cement manufacturer in the world. Over four decades, the company has driven India's infrastructure development through product excellence, customer orientation, and technological leadership. With a significant Grey Cement...


  • India, Cochin / Kochi / Ernakulam EXL Full time

    Job Description Brief Job Description - Receive and upload bank file received from client into SAP. - Identify and research variances between customer payments and remittance advice. - Work with the client SME to resolve per escalation procedures approved by client. - Electronically store Cash Application batches, cash adjustments and credit memos processed....