Lead

4 weeks ago

Chennai Tamil Nadu, India HCLTech Full time

Designation LEAD No of Positions 1 Skill Primary Cyber Security-SecOT-OT ICS IIOT SECURITY Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technology services and products We work with clients across all major verticals providing industry solutions for Financial Services Manufacturing Life Sciences and Healthcare Technology and Services Telecom and Media Retail and CPG and Public Services We re powered by our people a global diverse multi-generational talent - representing 161 nationalities whose unique spark perspective and boundless passion drive our culture of proactive value creation and problem-solving Our purpose is to bring together the best of technology and our people to supercharge progress for everyone everywhere our clients partners their stakeholders communities and the planet As a company we are deeply focused on accelerating our ESG agenda We are also creating technology-enabled sustainable solutions with and for our clients and partners We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible inclusive and beneficial to all our stakeholders in the long term We have committed to achieving net zero by 2040 To learn more about how we can supercharge progress for you visit Sr Admin-VULNERABILITY MANAGEMENT Job Summary The Senior Administrator for Vulnerability Management plays a critical role in ensuring the organization s security posture by providing advanced technical support and troubleshooting This role is pivotal in managing complex incidents conducting root cause analysis and implementing effective solutions to enhance customer satisfaction and operational efficiency 1 Key Responsibilities 1 Adhere To Quality Standards Regulatory Requirements And Company Policies In All Vulnerability Management Processes And Activities 2 Provide Advanced Technical Support For Complex Incidents Related To Vulnerability Management Performing Root Cause Analysis And Implementing Solutions For Technical And Security Issues 3 Conduct Knowledge Base Updates And Management Train And Coach Analysts And Fresher Team Members To Foster A Culture Of Continuous Improvement 4 Resolve Complex Vulnerability Management Tickets Within Agreed Slas Collaborating With Cross-Functional Support Teams To Ensure Seamless Operations And Robust Security Posture 5 Enhance Customer Experience And Csat Metrics Through Effective First Call Resolution Strategies Minimizing Rejected Resolutions And Re-Open Cases While Proactively Mitigating Security Threats Skill Requirements 1 In-Depth Knowledge And Experience In Vulnerability Management Tools And Techniques 2 Strong Understanding Of Security Protocols Incident Management And Root Cause Analysis Methodologies 3 Proficiency In Troubleshooting Complex Technical Issues And Providing Effective Solutions 4 Excellent Communication And Training Skills For Mentoring And Knowledge Sharing Certification 1 Optional But Valuable Certifications Certified Information Systems Security Professional Cissp Certified Ethical Hacker Ceh Or Similar Relevant Certifications In Security And Vulnerability Management Skill Level 3 Secondary Skill 1 Cyber Security-Tools Others-VULNERABILITY MANAGEMENT SERVICE

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