Wholesale Lending Services

2 weeks ago

Bengaluru, India JP Morgan Chase & Co. Full time

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area This is a unique opportunity for you to work in the Product Delivery team to partner with the Business. As a Product Delivery Associate within the Corporate and Investment Banking Wholesale Lending Services team, you are entrusted with ensuring the stable and scalable delivery of products. You will collaborate with cross-functional teams, cultivate essential relationships, and facilitate the product's ongoing value delivery. You will play a key role in converting visions into market-ready products while addressing and overcoming complex challenges. In this vibrant environment, you ensure efficient product delivery and champion change initiatives, marking a crucial milestone in your career advancement and innovation journey. Job responsibilities - Collaborate with the Product Delivery Manager to execute on key delivery tasks and identify methods to boost efficiencies - Provide user support during production incidents and proactively communicate status - Support the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements - Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources - Implement transformational process and product through cross functional areas within WLS - Partner with clients and stakeholders on requirement gathering design, ideate, wireframe, prototype features and experiences - Refine product backlog in JIRA, and use cases with exceptional detail and discipline - Apply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor. - Manage PROD support activities i.e. simulation of user issues, timely resolution of priority queries, issue prioritization, escalation and stakeholder engagement. - Represent the user group by presenting documented requirements to the technology teams Required qualifications, capabilities, and skills - Bachelor's Degree or equivalent experience - Minimum 3 years of experience or equivalent expertise in product management or a relevant domain area - Sound understanding of credit monitoring processes within a global banking set up. - Keen understanding on covenants monitoring, borrowing bases and security valuation modules etc. Tracking and understanding task SLAs etc. Understanding of simple and complex credit agreements. - Basic proficiency inJIRA, Tableau, Alteryx. Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint - Experience executing operations change readiness activities - Experience in large scale, cross-functional initiatives and passion for process innovation, design, and technology - Experience in Agile methodology Preferred qualifications, capabilities, and skills - Developed knowledge of the product development life cycle - Experience within large Financial Services firms preferred - Experience with implementing and using workflow tools - Commercial banking facility covenant monitoring processes - Certified Scrum Master or Certified Product Owner

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