Kannada Caller

4 days ago


Mumbai, India ImpactGuru Full time

Role Overview We are looking for a motivated Kannada-speaking Caller to manage outbound and inbound communication with beneficiaries, donors, and partners. You will be the voice of ImpactGuru for all Kannada-speaking customers and ensure they receive timely, empathetic, and accurate information. Key Responsibilities - Communicate with beneficiaries and donors in Kannada for follow-ups, verification, and support. - Explain fundraising processes, documentation requirements, and campaign details in a simple and clear manner. - Handle inbound queries from Karnataka-based users and resolve concerns effectively. - Assist patients and families with onboarding, campaign updates, and donation assistance. - Maintain accurate logs of all interactions in CRM and follow internal processes. - Coordinate with internal teams (Sales, Operations, Medical, Donor Support) for escalations. - Achieve daily/weekly calling targets and maintain service quality. - Build trust and maintain a compassionate tone with patients and families. Requirements - Fluency in Kannada (native proficiency preferred). - Good communication skills in English or Hindi. - Prior experience in telecalling, customer support, NGO operations, or healthcare calling preferred. - Strong listening skills and an empathetic mindset when dealing with patients. - Basic computer knowledge (MS Office, CRM usage). - Ability to handle high-volume calling and work in a fast-paced environment. Preferred Qualifications - 0–3 years of calling/customer service experience. - Experience in healthcare, crowdfunding, or social impact organizations is a plus.


  • Kannada Caller

    4 days ago


    Mumbai, India ImpactGuru Full time

    Role OverviewWe are looking for a motivated Kannada-speaking Caller to manage outbound and inbound communication with beneficiaries, donors, and partners. You will be the voice of ImpactGuru for all Kannada-speaking customers and ensure they receive timely, empathetic, and accurate information.Key ResponsibilitiesCommunicate with beneficiaries and donors in...

  • Kannada Caller

    4 days ago


    mumbai, India ImpactGuru Full time

    Role OverviewWe are looking for a motivated Kannada-speaking Caller to manage outbound and inbound communication with beneficiaries, donors, and partners. You will be the voice of ImpactGuru for all Kannada-speaking customers and ensure they receive timely, empathetic, and accurate information.Key ResponsibilitiesCommunicate with beneficiaries and donors in...

  • Kannada Caller

    4 days ago


    Mumbai, India ImpactGuru Full time

    Role OverviewWe are looking for a motivated Kannada-speaking Caller to manage outbound and inbound communication with beneficiaries, donors, and partners. You will be the voice of ImpactGuru for all Kannada-speaking customers and ensure they receive timely, empathetic, and accurate information.Key ResponsibilitiesCommunicate with beneficiaries and donors in...

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    4 days ago


    Mumbai, India ImpactGuru Full time

    Role OverviewWe are looking for a motivated Kannada-speaking Caller to manage outbound and inbound communication with beneficiaries, donors, and partners. You will be the voice of ImpactGuru for all Kannada-speaking customers and ensure they receive timely, empathetic, and accurate information.Key ResponsibilitiesCommunicate with beneficiaries and donors in...

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