Customer Success

2 weeks ago

Bengaluru, India WaterScience Full time

Role: Customer Success & Demo Coordinator Location: Mahadevapura, Bangalore Role Type: Full-time, 6 Days Onsite, Day Shift Experience: 1–2 years About Us: Founded in 2014, WaterScience is redefining non-drinking water filtration, serving 600,000+ homes and 2M+ users across India with sustainable shower and tap filters. About the Role: We’re looking for a Customer Success & Demo Coordinator to support our growing sales team by ensuring data accuracy, process efficiency, and performance visibility. The role involves maintaining sales MIS, ensuring CRM hygiene, coordinating with sales and operations teams, and supporting day-to-day sales execution. What You’ll Do: - Lead Qualification Support: Conduct initial outreach calls to identify and flag high-potential leads for the sales team and schedule demos accordingly. - MIS & Reporting: Maintain, validate, and update sales data (leads, demos, conversions) with 100% accuracy on CRM and reporting dashboards. - CRM Management: Ensure data hygiene and alignment across Zoho/Odoo and related reporting tools. - Sales Performance Tracking: Prepare and circulate weekly/monthly reports, dashboards, and performance summaries. - Coordination & Support: Work closely with ASMs, operations, and channel partners to streamline communication, order updates, and follow-ups. - Process Improvement: Identify data or coordination gaps and recommend improvements to strengthen efficiency and visibility. You’re a Great Fit If You: - Have strong communication and coordination skills. - Are detail-oriented with high accuracy in data management and reporting. - Are organized, dependable, and capable of managing multiple priorities. - Are proficient in Excel/Google Sheets and familiar with CRM tools (Zoho/Odoo preferred). - Have an ownership mindset and curiosity to learn and improve systems. Qualification: - Graduate in any discipline (Business, Commerce, or Marketing preferred). - 1–2 years of experience or internship in sales coordination, MIS, or customer service preferred. - Freshers with relevant skills may also apply.

  • Customer Success

    1 week ago

    Bengaluru, Karnataka, India Simbian Inc Full time ₹ 2,10,000 - ₹ 4,20,000 per year

    Role Overview As Simbian's Customer Success Manager (CSM) for strategic accounts, you'll be the primary liaison for our largest and most important customer post -sales. This high -impact role blends elements of Customer Success, Technical Account Management, and Supportability Product Management. You will drive customers onboarding, champion their needs...

  • Customer Success

    1 week ago

    Bengaluru, India Simbian Inc Full time

    Job Description Role Overview As Simbian’s Customer Success Manager (CSM) for strategic accounts, you’ll be the primary liaison for our largest and most important customer post-sales. This high-impact role blends elements of Customer Success, Technical Account Management, and Supportability Product Management. You will drive customers onboarding,...

  • Customer Success

    1 week ago

    Bengaluru, India Simbian Inc Full time

    Role Overview As Simbian’s Customer Success Manager (CSM) for strategic accounts, you’ll be the primary liaison for our largest and most important customer post-sales. This high-impact role blends elements of Customer Success, Technical Account Management, and Supportability Product Management. You will drive customers onboarding, champion their needs...

  • Customer Success

    1 week ago

    Bengaluru, India Grafthire Full time

    **Role: Customer Success Associate** **Department: Customer Success** **Reporting to: Lead - Customer Success** **No of Reportees: Nil** **About Indee** Indee is amongst the leading providers of a proprietary platform for secure video distribution and streaming used by some of the world’s largest media companies including Netflix, Paramount Pictures,...

  • Customer Success

    1 week ago

    Bengaluru, Karnataka, India RamSoft Full time

    **What will you do?** - Develop and maintain strong relationships with key customers - Drive existing customers to migrate to the upgraded versions of the software with latest technologies and architectures available - Manage customer renewals and upsell opportunities - Use Salesforce to monitor, document and report on customer usage and satisfaction - Act...

  • Customer Success

    1 week ago

    Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 4,00,000 per year

    Role: Customer SupportLocation - Sarjapur - Marathahalli Rd, Bellandur, Bengaluru.India is the next global SaaS capitalIt is indicated that the Indian SaaS market will grow multi-fold by 2025 and account for a global market share in the range of 7-10%, up from the current range of 2-4%: EYNow is the best time to be a part of the SaaS industry.NeoDove, a...

  • Customer Success

    2 days ago

    Bengaluru, India Simbian Full time

    Job Description Role Overview As Simbian's Customer Success Manager (CSM) for strategic accounts, you'll be the primary liaison for our largest and most important customer post-sales. This high-impact role blends elements of Customer Success, Technical Account Management, and Supportability Product Management. You will drive customers onboarding, champion...

  • Customer Success Associate

    6 days ago

    Bengaluru, India Khoros Full time

    Overview: **About Khoros and its Value** At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung,...

  • Customer Success Executive

    3 days ago

    Bengaluru, India Khoros Full time

    Overview: **About Khoros and its Value** At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung,...

  • Lead - Customer Success

    18 hours ago

    Bengaluru, Karnataka, India Simpliwork Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    DepartmentCustomer SuccessGrade / LevelG3BDesignationLead – Customer SuccessLocationBangaloreReporting ToCEOThe Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach, driving our efforts...