Guest Relation Executive

17 hours ago


Kottayam KL IN Rhythm Kumarakom Full time

Responsibilities Warmly welcome guests upon arrival and assist with check-in and check-out procedures Address guest inquiries complaints and requests in a professional and timely manner Provide information about hotel amenities services and local attractions Coordinate with other departments to ensure a smooth guest experience Maintain accurate records of guest preferences room availability and billing details Oversee VIP guests ensuring their needs are met with personalized service Collect guest feedback and take necessary steps for service recovery Monitor customer satisfaction and suggest improvements to enhance guest experiences Ensure compliance with hotel policies and standards Job Types Full-time Fresher Pay 18 000 00 - 30 000 00 per month Benefits Food provided Provident Fund Schedule Day shift Morning shift Night shift Rotational shift Weekend availability Work Location In person Speak with the employer 91 9778011957



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