It Services Support Specialist, Gsd
5 days ago
Description Amazon s IT Services support is the first point of contact for technical support service requests Our IT Support Technician spends their day fielding incoming support chats calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide The successful IT Support Specialist will be customer focused and motivated by team success You will be innovative and able to adapt to new processes and procedures quickly while dealing with a high volume of requests You will also be committed flexible and have demonstrated ability to maintain high levels of productivity while maintaining quality support Key job responsibilities Provides comprehensive technical support to Amazon Corporate employees worldwide Research resolve and respond to inquiries received via web chat telephone calls email ticketing system all in a timely manner in accordance with team standards Diagnose and troubleshoots end user computing problems including analyzing the problem identification of appropriate resources testing of proposed fixes and follow-up to ensure the problem has been resolved Creates and submits detailed call logs documenting customer interactions that are accurate thorough and timely Informs customer of needed repairs and answers basic questions Ensures that customer understands and is satisfied with work completed Follow all standard operating procedures SOP through the effective use of Knowledge management Manage a case count between 26-30 phone chat tickets Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users Assists with activities to triage and escalate any system or network outage to reduce downtime Basic Qualifications - 1 years of corporate setting Windows Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers troubleshooting thin clients PCs scanners and portable handheld terminals Preferred Qualifications - CompTIA A CompTIA Network Cisco CCNA Linux Redhat Microsoft hardware installation AWS or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Learning Support Specialist
7 days ago
shimoga, India Emeritus Full timeAbout Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.Emeritus' short...
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Technical Support Specialist
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Shimoga, India nettigritty Full timeNettigritty Private Limited - https://www.nettigritty.com - is looking to grow it's web hosting support team. IMPORTANT: Fill the self assessment form at https://forms.gle/kddxiYZzqkS4E6co8 and reach out to us on jobs@nettigritty.com with your updated resume and details of relevant experience. Nature of position: Job Type: Full Time Role: Support Team Work...
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Carrier Claim Specialist
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Shimoga, India Whatjobs IN C2 Full timeCompany Description BolsterBiz is a leading provider of offshoring and outsourcing services based in New Delhi. We specialize in driving business growth, optimizing operational efficiency, and ensuring long-term success. With over 2,000 completed projects and more than 100 clients in the USA, we offer cost-effective solutions with access to expert...
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Transportation Specialist, Ib Sked
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Shimoga, India Amazon Full timeDESCRIPTION Over the past 20 years Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world NOC Network Operation Center is the central command and control center for Transportation Execution across the Amazon s transportation network It ensures hassle free timely pick-up and delivery of freight...
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sot
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Shimoga, Karnataka, India Skylinks Technical Services Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSkylinks Technical Services Ltd. is an affiliate within the Skylinks Group of companies, operating throughout Sub-Saharan Africa for over ten years. Skylinks is a recognized industry leader in providing Integrated ICT, Communication and Security Technology Solutions for large corporates and governments. The company offers advanced products...
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System Support Engineer
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Software Engineering Specialist
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Shimoga, India BT Full timeJob Req ID 48945 Posting Date 11th July 2025 Location Bangalore Why this job matters The purpose of the Software Engineering Specialist role is to support our digital transformation strategy by designing and developing robust software solutions This role requires a hands-on Java developer with strong architectural decision-making capabilities and experience...
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Expert ServiceNow IT Operations Specialist
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shimoga, India beBeeoperations Full timeSenior IT Operations ExpertAbout this role:We are seeking a seasoned IT operations professional to help our clients drive digital transformation and improve their service delivery.This is an exciting opportunity to leverage your expertise in ServiceNow ITOM to design, implement, and optimize IT service management processes that meet the evolving needs of our...
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Full Stack Engineer
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Shimoga, India IT Resource Hunter Full time🌟 Hiring: .NET Full Stack Developer (Contract Role) ⏳ Shift: 8 Hours (Work from home) (flexible) 📞 Client Calls: After 7 PM IST 💼 Engagement: Long-Term Contract 📍 Work Mode: (Add if Remote/Hybrid/On-site) 🚀 Position Overview We are looking for an experienced .NET Full Stack Developer with strong expertise in Microsoft technologies, Angular...
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Social Media
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Shimoga, India Whatjobs IN C2 Full timeAbout Dentsu International India: Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and...