Oracle HCM Journeys

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Oracle HCM Journeys Experience Range: - 6-8 Years Job Locations : New Delhi, Chennai, Hyderabad, Kolkata (PAN India) Job Description Job Description: Oracle HCM Consultant/Specialist (Journeys and AI Agents) Oracle HCM Journeys and AI agents would target candidates with strong Oracle Cloud HCM configuration and implementation experience, specifically with the Journeys framework and the embedded AI tools. The role requires a blend of functional HR knowledge, technical expertise in Oracle's cloud technology, and an understanding of generative AI capabilities. The primary goal is to use these tools to automate HR workflows and enhance the overall employee experience. Position Summary The Oracle HCM Consultant/Specialist is responsible for the design, implementation, and optimization of employee experience solutions using Oracle HCM Journeys and AI agents. This role combines business analysis with deep functional and technical knowledge of the Oracle Cloud HCM platform to deliver personalized, intelligent, and automated HR processes across the employee lifecycle. Key responsibilities - Design and configure Oracle Journeys: - Lead requirements gathering sessions with HR and business stakeholders to design and configure personalized journey templates for various employee life events, including onboarding, promotions, transfers, and offboarding. - Develop and configure journey tasks, checklists, and guided workflows to ensure a seamless, user-friendly experience. - Use the Journeys Creator tool to build custom journeys that address specific business requirements. - Implement and integrate AI agents: - Deploy and configure Oracle's pre-built, role-based AI agents, such as the New Hire Onboarding Assistant or Compensation Guidelines Analyst, to automate routine tasks and provide data-driven insights. - Collaborate with product teams to design and build custom AI agent templates using Oracle's AI Agent platform. - Extend journey tasks by integrating with AI agents to provide employees with automated, conversational support via a digital assistant. - System integration and extension: - Use the Journeys Booster and AI Agent Studio to connect Oracle HCM with third-party applications and external systems, ensuring data security and unified employee experience. - Utilize APIs and integration tools to enable AI agents to access and process relevant data from various enterprise systems. - Support and optimization: - Provide expert guidance on best practices for adopting Oracle HCM Journeys and AI agents. - Analyze journey effectiveness and AI agent performance, using insights to refine and optimize processes for higher efficiency and improved employee satisfaction. - Stay current with new Oracle Cloud HCM updates and features, especially those related to AI and employee experience. Required qualifications - Relevant Experience required: 6+ years - Technical expertise: - Hands-on experience with Oracle Cloud Human Capital Management (HCM) implementation and configuration. - In-depth functional knowledge of Oracle Journeys, including the configuration of templates, tasks, and task types (e.g., Process Automation, User Defined Content). - Experience implementing and extending Oracle's Digital Assistant and AI agents for HCM use cases. - HR and business acumen: - Strong understanding of core HR processes and the employee lifecycle (hire-to-retire). - Ability to translate complex business needs into practical, technical solutions. - Project and consulting skills: - Experience working in a consultative or advisory role with internal or external customers. - Excellent communication skills for documenting technical specifications and communicating with non-technical stakeholders. - Education: - A bachelor’s degree in computer science, Human Resources, or a related field is often preferred. Minimum Qualification: 15 years of full-time education Disclaimer: We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities. Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com.