Campus Lead

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Senior Facility Manager Campus Manager Overall Responsibility Manage the entire Facilities function in a DC Work with DC EC to provide required business support to enable the business support within the DC in accordance to policies Financial Management To coordinate with Infosys facilities in giving inputs for proper planning managing of the CAPEX OPEX budgets for operational expenses in all areas Setting up targets for the yearly OPEX expenses and closure of invoices within stipulated time To manage and control all critical spares for all installations as per manufacturer recommendation and inventory To coordinate with Infosys facilities to have all operational related contracts in place Operations Management Single point of contact for daily facility management operations and management of a site or multi-sites as appointed Matrix manages both technical and administrative staff Responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities Responsible to represent JLL and to portray partnership management in the areas of service performance compliance ethics people and relationship management for the assigned sites SPOC for all JLL HR related matters for the JLL FM team assigned Maintain regular contact with HR for people management Learning Development programs and leave planning Documentation of HR activity as per JLL HR and Workday guidelines Client service and experience focus on collaboration with Account Director Understand JLL contractual scope thoroughly and ensures all contractual commitments are always fulfilled Demonstrates continuous improvement on all key measurables Responsible establishing annual budget and tracking expenses against budget periodically as specified by Client process Responsible for commercial goals of price and value for FM Operations for the client site s assigned Manage all assigned facilities to achieve KPI performance targets monitor SLAs to identify potential challenges and plan corrective actions best practices accordingly Implement site-level innovative programs processes and procedures that reduce short- and long-term operating costs and increase productivity Encourage team to be innovative in client service problem solving Plays an important role with dual responsibilities for communication and reporting Oversee team to ensure a culture of safety customer service compliance and quality With supply chain identify opportunities to deliver differentiated value through quality innovation or cost improvements Work in conjunction with central supply chain programs and account specific programs to support client specific needs Lead the Experience Clean Supplier Partnership program including meeting governance requirements and scorecard review Manage and lead teams ensure training and performance reviews are completed Support operational expense budget process across functional partners in support of Infosys objectives Ensure budget targets are met for site s Client service and experience focus sets communications protocol for team Follows JLL reporting protocols for all commercial costing and billing for the FM contract Manages all Client service-related reports communication To liaise with local authorities for facility related issues and for all statutory related compliances at all times To liaise with the vendors for maintenance service practices of all contactors to deliver quality work practices in line with the manufacturer recommendations Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PAC s Elevators Lifts Cafeteria and building all equipment All PHE system To ensure an uptime of 100 and set up the practices to deliver seamless service to Infosys Limited To update and maintain all statutory documents like CIEG Calibration Standard testing laboratories Lift Explosive Pollution Control etc related to campus operations To formulate the yearly Environment management plan as per the ESG goal of Infosys To formulate the yearly Safety and health management plan as per the ESG goal of Infosys To formulate the yearly M E objectives and Management plan as per Infosys BCMS policy Handle small renovation projects from initiation to completion To adhere to annual schedule as per timelines To maintain consistency and achieve 99 5 of timely AHD closure in whole campus Develop overall workflow to meet SLAs Ensures compliance across operations at the site s To coordinate with transition team during go-live of new facilities To participate during emergency evacuation procedure and manage all health safety issues Prepare and collate data related to vendor performance of all operational areas and escalate as required Track the usage of Simpliance tool Annual maintenance contract of all operational area Ensure 100 asset management Ensure 100 adherence to onboarding process for all the team members To go for facility walk around and ensure Walk around map Guide is followed and maintained To assist Infosys Facility in all related ISO standard implementation Internal External audits that happen at Infosys and ensure necessary documentation are done To ensure maximum compliance is maintained during Internal and external certification audits Important and VIP client visits to be coordinated with Events team and should be managed without escalations Follow Infosys incident management system Complete food court and soft skill management Management of medical center operations Competencies and Experience Ability to matrix manage technical and administrative staff Business acumen including financial planning and analysis Must be able to manage within budget and time constraints Strong interpersonal and supervisory skills Strong analytical organization and presentation skills Btech graduate with 10-12 years facility management experience with corporate or third-party service provider BS or equivalent work experience in Facilities Management Location On-site -Noida UP Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to 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