Global Coordination and Billing Senior Manager

Job Description Company Overview Vialto Partners is a market leader in Global Mobility Services. Our purpose is to Connect the World. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram. Job Summary In this role, your primary focus will be on developing and enhancing client relationships. This includes gaining a thorough understanding of client needs, providing proactive support, and coordinating efforts across various teams to deliver exceptional value. - Act as the primary point of contact for clients with employees on business trips, offering exceptional service and support - Regularly communicate with clients to update them on the progress of trip assessments, address concerns and ensure client satisfaction - Build and nurture strong client relationships to foster long-term partnerships and drive business growth - Serves as an Subject Matter Expert for Global Mobility matters, including compliance with applicable laws and regulations - Partner with the product team to ensure the information in the platform is technically sound and up to date - Conduct complex thorough assessments and provide guidance on Global Mobility compliance, specific to your area of focus - Responsible for the financial management of the engagement (this includes billings, collection, metrics and KPIs tracking ) - Collaborate with clients to implement Global Mobility strategies minimizing liabilities for both the company and the employee - Stay update on international relevant laws and regulations, offering insights and recommendations to clients based on changing landscape - Provide expert advice to support our client's global mobility needs - Recognize and actively seek out fresh business prospects within the existing client base, gained through a deep understanding of their changing requirements - Work to expand the client portfolio and nurture existing client relationships to drive revenue growth - Analyse market trends and competitive landscape to identify potential growth areas and opportunities - Allocate resources efficiently, resolve conflicts, and provide necessary tools and support to team members as per the project plan. - Develop, monitor, and manage the project budget, ensuring expenses are within constraints and tracking approvals and spending - Identify project stakeholders, understand their needs, and engage with them to address concerns and manage expectations. Additional Information Work Location - Bangalore We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.