Urgent: Live Ops Support Engineer, Prime Video
2 days ago
Job Description Description Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. You'll play a key role in maintaining and improving the reliability of our core technology infrastructure. Key job responsibilities Provide advanced technical support for Prime Video's core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About the team Prime Video & Studios Core Tech supports the backbone of our streaming technology. We're a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. Basic Qualifications - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings Preferred Qualifications - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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India Amazon Music Full timeJob Description Description Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. You'll play a key role in maintaining and improving the reliability of our core technology infrastructure. Key job responsibilities Provide advanced...
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Bengaluru, India Prime Video & Amazon MGM Studios Full timeJob Description Description Join us in revolutionizing the future of Living Room device testing at Prime Video. Living Room Device Services (LRDS) enables automated testing across 800+ living room device types globally through our Device Farm infrastructure, providing programmatic control and remote access for Amazon teams worldwide. You'll manage the team...
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Bengaluru, India Prime Video & Amazon MGM Studios Full timeJob Description Description Come build the future of entertainment with us. Are you interested in shaping the future of movies and television Do you want to define the next generation of how and what Amazon customers are watching Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of...
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