Operations Head

6 days ago

Vadodara Gujarat, India Mspire Ventures Full time

Job Title Operations Head Company Evify Location Ahmedabad Surat Frequent travel to Vadodara Surat Ahmedabad Experience 5-7 Years Age Limit Up to 40 Years Gender Male Candidates Preferred Joining Immediate Key Responsibilities - Training Development Conduct and audit training sessions for riders telecallers new hires organize refresher and skill enhancement programs - Rider Engagement Retention Drive engagement handle grievances and implement retention strategies to reduce attrition - Team Vendor Coordination Support recruitment manage vendor coordination documentation and payment settlements - Strategy Marketing Develop strategies for rider acquisition and retention plan incentive programs and promotional activities - Reporting MIS Maintain and analyze data on training recruitment engagement and performance metrics - Travel Regular travel across operational cities for audits training and coordination Required Skills Experience - 5-7 years in Operations Training or Rider Telecaller Management - Strong communication presentation interpersonal skills - Proficient in MS Excel reporting tools - Team handling rider management experience mandatory - Willingness to travel as per business needs

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