Assistant Manager
2 weeks ago
Job Description We are inviting applications for Business Training & Call Quality Manager / Assistant Manager In this role, you will support the overall organization's strategy and help the business grow through its training and call quality improvement initiatives, and develop and handle performance of the training and quality team Responsibilities - Provides support to the operations team as well as for the trainers for knowledge transfer and training plans - Own internal & client QA calibration sessions and drive next steps - Accountable for time to effectiveness of meeting quality scores - Provides guidance to trainers in training content creation - Provide insights for business improvement with respect to quality hygiene - Shares guidelines in preparation of process maps - Validates knowledge transfer - Provides support for any process-level issue/risk mitigation - Ensures process and contextual training success criteria are met - Ensure all operating resources achieve desired knowledge benchmarks - Share RCAs, plan of action with required coverage on escalations with Genpact and client stake holders - Help disseminate regular quality updates in the form of emails and huddles on the floor - Accountable for bottom quartile management (BQM) on quality scores - Monitors, coaches and gives feedback to trainers Qualifications we seek in you Qualifications we seek in you Minimum Qualifications/ Skills - Bachelor%27s degree (Any) - Extensive knowledge of Customer Care - Should have been a part of the training and or quality function or holding a training and quality assurance experience - Good communication skills, should be in a position to handle multiple stakeholders Preferred qualifications - Good Communication & leadership skills - Should be able to mentor & coach the Quality Analysts and Trainers - Self-starter & strong people connect - Good excel & PPT skills Preferred Qualifications/ Skills - Experience in supporting Tech/ Semi Tech processes (preferred) - Must be able to work effectively under pressure and manage multiple projects simultaneously . . . . .
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Bengaluru, Hyderabad, Kolkata, India Skylink Virtual Assistant Full time ₹ 2,00,000 - ₹ 2,50,000 per yearRole & responsibilitiesSerious Candidate Only, It is a real job and not a scam or gimmick.Remote Online Work from Home. Needed ASAPVirtual Remote Assistant, Night 8PM - 5 AM (Mon - Friday)Weekly Pay, Every Friday.Starting Pay Monthly: INR 25,000.00 Starting, Raise INR 5,000 after 6 months, and additional INR 5,000.00 in 1 year. There after yearly raise based...
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Assistant Manager
2 weeks ago
Hyderabad, Telangana, India Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center,...
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Assistant Manager
1 week ago
Hyderabad, Telangana, India HYATT Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganization- Hyatt HyderabadSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a...
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Assistant Manager
4 days ago
Hyderabad, Telangana, India Gen Z Ignite Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager located in Hyderabad. The Assistant Manager will be responsible for overseeing daily operations, managing staff, ensuring that operations and procedures are followed efficiently, and maintaining a productive work environment....
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Assistant Manager
5 days ago
Hyderabad, Telangana, India L V Prasad Eye Institute (LVPEI) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionL V Prasad Eye Institute (LVPEI) is a renowned healthcare institution based in Hyderabad, Telangana, India. As an organization specializing in eye care, LVPEI is dedicated to providing exceptional services and innovative solutions in the field of ophthalmology. Our commitment to excellence and advanced eye care practices places us as a...
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Assistant Manager
4 weeks ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
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Assistant Manager
2 weeks ago
Hyderabad, Telangana, India RAVALI SPINNERS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager at RAVALI SPINNERS PRIVATE LIMITED located in Hyderabad. The Assistant Manager will be responsible for overseeing daily operations, managing staff, ensuring quality production, and maintaining equipment. Additional tasks include...
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Assistant Manager
8 hours ago
Hyderabad, Telangana, India Organo Mart Full time ₹ 2,50,000 per yearSalary -upto 25lpa6+ yrs of experienceRole DescriptionThis is a full-time on-site role for an Assistant Manager - IT SaaS Aerospace located in Hyderabad. The Assistant Manager will be responsible for managing and supporting IT services and SaaS solutions for the aerospace sector. Daily tasks include overseeing software implementation, ensuring the smooth...
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Assistant Manager
1 week ago
Hyderabad, Telangana, India Marctory Full time ₹ 80,000 - ₹ 25,00,000 per yearWe are looking for a proactive and detail-oriented Assistant Manager to support the day-to-day operations of the [Department]. The role involves managing teams, coordinating with clients/stakeholders, ensuring smooth execution of processes, and contributing to the achievement of business goals.Key ResponsibilitiesAssist the Manager in planning, organizing,...
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Assistant Manager
2 weeks ago
Hyderabad, Telangana, India Globiva Full time ₹ 5,00,000 - ₹ 12,00,000 per yearLooking for Assistant Manager Operation for sales campaignRole needs to manage end to end service deliveriesmanage team leaders' performancefloor performance etc.
