Non Voice Process Executive A Long Term Stable Role

1 week ago

Chennai, India GS Infotech Full time

Non Voice Process Executive A Long Term Stable Role Job Description Focus Skills/: Transactional phone conversations are giving way to more thorough, multi/-channel interactions in the future of customer service. Customers who want quick, thorough, and asynchronous help are increasingly using non/-voice channels like chat, email, and social media, which calls for highly qualified experts who are committed to written communication and digital efficiency. Desired Outcomes/: You will be in charge of handling and answering a large number of consumer questions through social media, live chat, and email. Your outstanding written communication abilities grammar, punctuation, and tone as well as your capacity to produce succinct and precise answers under duress will be very important. In order to immediately contribute to our service excellence and efficiency goals, you will handle client concerns, complete transactions, offer product information, and keep thorough records in our ticketing system. Experience/: 3 to 7 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Apply now to become an integral part of our growing team With Regards, HR /- Maria

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