Senior Key Account Manager
5 days ago
Position: Head of Account Management & Customer Service 📍 Location: Mumbai 🕒 Notice Period: Immediate joining preferred Key Responsibilities - Define and execute account management and customer service strategies aligned with business objectives - Build frameworks for client retention, upselling, and cross-selling opportunities - Develop and implement KPIs to track and improve customer satisfaction, loyalty, and revenue growth - Build strong client relationships and act as a trusted advisor to drive client success - Collaborate with internal teams such as Sales, Product, and Marketing to deliver holistic client solutions - Oversee the customer support team to ensure timely resolution of queries, complaints, and escalations - Implement best practices and technology solutions to enhance the customer experience - Continuously improve service delivery processes to increase efficiency and satisfaction - Lead, mentor, and grow a team of account managers and customer service professionals - Monitor client health metrics, churn rates, and service quality scores - Present regular reports and insights to leadership on customer satisfaction, retention, and revenue impact - Identify trends, risks, and opportunities to inform strategic decisions Key Requirements - Proven experience in Account Management, Customer Success, or Customer Service, including leadership responsibilities - Strong track record of managing enterprise or high-value client accounts - Excellent leadership, communication, and negotiation skills - Ability to work cross-functionally and drive measurable business outcomes Why Join - Be part of a rapidly growing organization driving innovation in the HR tech space - Work with cutting-edge technology and large-scale enterprise solutions - Opportunity to make a significant impact on customer success and business growth - A collaborative and fun work environment with room for professional advancement
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Key Account Manager/ Sr. Key Account Manager
2 weeks ago
Mumbai City, Mumbai, India foundit Full timeJob Description Job Title:Key Account Manager/Senior Key Account Manager Location:Mumbai Job Type:Full Time. JOB DESCRIPTION A typical workday in the life of Key Account Manager/Senior Key Account Manage at foundit: Specific responsibilities include: Reporting to the Sales Manager the incumbent will be responsible for 1. Client acquisition 2. Business...
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Key Account Manager
4 days ago
Mumbai, India Airtel Business Full timePurpose of the Job:Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...
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Key Account Manager
4 days ago
Mumbai, India Airtel Business Full timePurpose of the Job: Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...
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Key Account Manager
2 days ago
Mumbai, India Airtel Business Full timePurpose of the Job:Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...
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Key Account Manager
1 day ago
Mumbai, India Airtel Business Full timePurpose of the Job:Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key...
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Key Account Manager
5 days ago
Mumbai, India Karamtara Engineering Full timeWe are looking for a dynamic and experienced Key Account Manager to lead our business across the Tubes, Solar MMS, and Stamping divisions. This role is critical to driving strategic growth and maintaining strong relationships within the domestic market. Key Responsibilities: - Manage and grow key domestic accounts across Tubes, Solar MMS, and Stamping...
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Key Account Manager
3 days ago
Mumbai, India Karamtara Engineering Full timeWe are looking for a dynamic and experienced Key Account Manager to lead our business across the Tubes, Solar MMS, and Stamping divisions . This role is critical to driving strategic growth and maintaining strong relationships within the domestic market. Key Responsibilities: Manage and grow key domestic accounts across Tubes, Solar MMS, and Stamping product...
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Key Account Manager
2 days ago
Mumbai, India Karamtara Engineering Full timeWe are looking for a dynamic and experienced Key Account Manager to lead our business across the Tubes, Solar MMS, and Stamping divisions . This role is critical to driving strategic growth and maintaining strong relationships within the domestic market. Key Responsibilities: Manage and grow key domestic accounts across Tubes, Solar MMS, and Stamping product...
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Key Account Manager
1 day ago
Mumbai, India Karamtara Engineering Full timeWe are looking for a dynamic and experienced Key Account Manager to lead our business across the Tubes, Solar MMS, and Stamping divisions. This role is critical to driving strategic growth and maintaining strong relationships within the domestic market.Key Responsibilities:- Manage and grow key domestic accounts across Tubes, Solar MMS, and Stamping product...
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Key Account Manager
4 days ago
Mumbai, India Karamtara Engineering Full timeWe are looking for a dynamic and experienced Key Account Manager to lead our business across the Tubes, Solar MMS, and Stamping divisions. This role is critical to driving strategic growth and maintaining strong relationships within the domestic market.Key Responsibilities:Manage and grow key domestic accounts across Tubes, Solar MMS, and Stamping product...
