Bilingual L1 Support Lead
4 days ago
Job Title: Bilingual L1 Support Lead Location: Japan Experience: 5+ Years Japanese Proficiency: JLPT N3 / N2 (Mandatory) Job Description: We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coordinate with internal IT teams. The ideal candidate should be able to communicate effectively in both Japanese and English while assisting users with basic application and system-related issues. Responsibilities: ✅ Handle L1 incidents, service requests, and ticket escalations ✅ Perform basic troubleshooting on applications (Java / .NET / Front-End) ✅ Coordinate with L2/L3 support teams for advanced issues ✅ Create and update knowledge base articles and documentation ✅ Communicate with Japanese-speaking users and stakeholders Requirements: ✅ Experience with ServiceNow / Jira / Confluence ✅ Good understanding of user support processes ✅ Strong communication and customer-handling skills ✅ Ability to work in a fast-paced support environment Nice to Have: • ITIL awareness • Experience interacting with onsite clients
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Support Ariba Consultant
2 weeks ago
Tirunelveli, Tamil Nadu, India Transcotech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Provide L1 support in SAP Ariba* Collaborate with cross-functional teams and Clients on project delivery* Ensure compliance with company policies and procedures.* Provide technical expertise during system implementations.
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Academic Advisor
1 week ago
Tirunelveli, India LEAD Group Full timePurpose of the Job: Academic Advisors play a critical role in helping us achieve our mission - they directly work with teachers and schools to ensure that our system is effectively competent professionals who are excited by the idea of democratizing quality teaching tools and techniques to students and teachers in Affordable Private Schools. Build capacity...
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Academic Advisor
3 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job:Academic Advisors play a critical role in helping us achieve our mission - theydirectly work with teachers and schools to ensure that our system is effectivelyimplemented to achieve the desired learning outcomes. We are looking for highlycompetent professionals who are excited by the idea of democratizing qualityteaching tools and...
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Academic Advisor
3 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job:Academic Advisors play a critical role in helping us achieve our mission - theydirectly work with teachers and schools to ensure that our system is effectivelyimplemented to achieve the desired learning outcomes. We are looking for highlycompetent professionals who are excited by the idea of democratizing qualityteaching tools and...
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Academic Advisor
2 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job:Academic Advisors play a critical role in helping us achieve our mission - theydirectly work with teachers and schools to ensure that our system is effectivelyimplemented to achieve the desired learning outcomes. We are looking for highlycompetent professionals who are excited by the idea of democratizing qualityteaching tools and...
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Academic advisor
2 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job:Academic Advisors play a critical role in helping us achieve our mission - theydirectly work with teachers and schools to ensure that our system is effectivelyimplemented to achieve the desired learning outcomes. We are looking for highlycompetent professionals who are excited by the idea of democratizing qualityteaching tools and...
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Academic Advisor
2 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job:Academic Advisors play a critical role in helping us achieve our mission - theydirectly work with teachers and schools to ensure that our system is effectivelyimplemented to achieve the desired learning outcomes. We are looking for highlycompetent professionals who are excited by the idea of democratizing qualityteaching tools and...
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Academic Advisor
3 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job: Academic Advisors play a critical role in helping us achieve our mission - they directly work with teachers and schools to ensure that our system is effectively implemented to achieve the desired learning outcomes. We are looking for highly competent professionals who are excited by the idea of democratizing quality teaching tools and...
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Academic Advisor
3 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job: Academic Advisors play a critical role in helping us achieve our mission - they directly work with teachers and schools to ensure that our system is effectively implemented to achieve the desired learning outcomes. We are looking for highly competent professionals who are excited by the idea of democratizing quality teaching tools and...
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Academic Advisor
2 weeks ago
Tirunelveli, India LEAD Group Full timePurpose of the Job: Academic Advisors play a critical role in helping us achieve our mission - they directly work with teachers and schools to ensure that our system is effectively implemented to achieve the desired learning outcomes. We are looking for highly competent professionals who are excited by the idea of democratizing quality teaching tools and...
