O2C Team lead
6 days ago
Job Description Job Summary: We are hiring an experienced Order to Cash (O2C) Team Lead to oversee end-to-end order lifecycle processes and lead a team of specialists in a fast-paced BPO/BPM environment. The role demands strong leadership, stakeholder collaboration, and a continuous improvement mindset to drive operational excellence and customer satisfaction. Key Responsibilities: - Team Leadership & Management: Lead a team of O2C specialists and SMEs; ensure team goals align with business objectives. - Process Ownership: Supervise the entire O2C cycle including order processing, invoicing, customer query resolution, and escalations. - Mentorship & Development: Provide coaching, feedback, and development plans to team members for performance growth. - Escalation Management: Resolve complex and escalated issues efficiently to maintain service quality and client satisfaction. - Stakeholder Collaboration: Coordinate with sales, finance, and logistics for seamless order fulfillment and issue resolution. - Process Improvement: Identify inefficiencies in workflows and implement strategies for continuous process enhancements. - Quality Assurance: Monitor and enforce adherence to quality standards, accuracy, and compliance metrics. - System Proficiency: Guide team in effective use of ERP and CRM platforms; support in system-related problem-solving. - Performance Monitoring: Track KPIs and ensure team meets accuracy, turnaround time, and customer satisfaction benchmarks. - Shift Leadership: Ensure operational coverage and support across multiple shifts in a 24/7 working environment.
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CFIN O2C Solution lead
2 weeks ago
Bengaluru, Karnataka, India ABB Full time ₹ 12,00,000 - ₹ 36,00,000 per yearYour role and responsibilities:We are seeking an experienced Order-to-Cash (O2C) Solution Lead to lead and mentor a team of Solution Architects responsible for the configuration, optimization, and support of O2C processes within the Central Finance (CFIN) system. In this role, you will oversee the O2C teams day-to-day activities, guide them in resolving...
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CFIN O2C Solution lead
3 days ago
Bengaluru, India ABB Full timeThis job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you...
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Team Lead O2C
2 weeks ago
Bangalore Rural, Bengaluru, India Eteam Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:Process customer orders and ensure accuracy in order entry.Generate and manage invoices, ensuring timely and accurate billing.Handle customer inquiries and resolve issues related to orders and payments.Monitor accounts receivable and follow up on overdue payments.Collaborate with internal teams to streamline the O2C process and...
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O2C Accounts Receivable Team Lead
4 days ago
Bengaluru, Karnataka, India EduRun Group Full time ₹ 8,00,000 - ₹ 12,00,000 per yearShould have 4+ years of experience in O2C accountancy or finance.Interpersonal and organizing skills, team spiritVery good writing and verbal communication skillsExperience with working on SAPVery good interpersonal skills
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O2C Business Consultant – Team Lead
2 weeks ago
Bengaluru, Karnataka, India Senzcraft Full time ₹ 15,00,000 - ₹ 20,00,000 per yearWe're Hiring: O2C Business Consultant (Team Lead) – Bangalore (Hybrid)AtSenzcraft, founded byIIM Bangalore & IEST Shibpur alumni, we're on a mission toradically simplify workand designbusiness processes for the futurethroughAI and Hyperautomation.Recognized as aNiche AI Startup by Analytics India Magazineand featured bySSON as a top hyper-automation...
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O2c Collections
2 days ago
Bengaluru, Karnataka, India Selections Full timeHello! I'm currently hiring for **O2C Collections process**. Collections - Experience in connecting with international customers Via Call. Ø Good written and verbal communication Ø Able to handle Inbound & Outbound call. Ø Knowledge Dispute Management Ø Good understanding on Account Reconciliation Ø Understanding on Credit Management along with...
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Team Lead
11 hours ago
Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description:Job Title Order Management Team LeadJob Level 4BLocation Bangalore 100 Work from OfficeShift Requirement Flexible working in any shifts 24 7 coverage environmentKey Responsibilities:Role OverviewWe are seeking an experienced and dynamic Order Management Team Lead to lead and manage a team of Specialists and Subject Matter Experts SMEs in the...
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CFIN O2C Functional Architect
2 weeks ago
Bengaluru, Karnataka, India ABB Full time ₹ 20,00,000 - ₹ 25,00,000 per yearYour role and responsibilities:We are looking for an experienced and technically proficient Order-to-Cash (O2C) Architect to lead the design, integration, and optimization of the O2C solutions within the Central Finance (CFIN) landscape. The O2C Architect will be responsible for ensuring that O2C processes are fully aligned with business needs, effectively...
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SAP O2c
6 days ago
Bengaluru, India Cranium IT Inc Full timeSkill: SAP O2C SAP O2C (FICO and SD) Technical Resource having about 7 to 10 years of experience in below: - Technical experience in setup of SAP S4Hana Finance (70%) and SAP Sales & Distribution (30%) - Technical and functional experience in Integration between SAP S4Hana and O2C solution like High Radius, Order2Cash,.. - Assessing the fit-gap and...
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CFIN O2C Functional Architect
3 days ago
Bengaluru, India ABB Full timeThis job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you...