Design Engineering Specialist

Why this job matters We are seeking a seasoned Telecom OSS E2E Design Lead to architect and lead end-to-end solution designs across service assurance T2R domains This role is deeply rooted in OSS technologies and telecom network operations focusing on fault performance inventory and orchestration systems The ideal candidate will have hands-on experience with OSS platforms TM Forum standards and modern cloud-native architectures and will play a key role in enabling scalable resilient and standards-compliant OSS solutions What you ll be doing OSS Solution Design Architecture Lead end-to-end OSS solution design across service assurance domains Define architecture and integration flows for fault performance inventory and ticketing systems Conduct design walkthroughs impact analysis and design assurance for operational and transformation programs Process Domain Expertise Drive solutioning for Trouble to Resolve T2R and Lead to Cash L2C processes within OSS scope Collaborate with stakeholders for requirement gathering base lining and impact analysis Telecom Network Expertise Strong understanding of Core Metro Edge Backhaul and Transmission Networks Strong domain knowledge on Fixed and Mobile Networks Expertise in Mobile Network Technologies 2G 3G 4G 5G RAN and Core Network components Service Assurance Fulfillment Design and implement OSS capabilities for Performance Management Fault Management Inventory Management and Analytics Integrate EMS NMS telemetry and orchestration platforms for proactive service assurance OSS Tools Platforms Good to have Experience with OSS platforms such as IBM Netcool CA Spectrum HP TeMIP SolarWinds Zabbix Nokia NetAct Ericsson ENM Huawei iManager Amdocs CENx Comarch OSS Intracom OSS ServiceNow ITOM ITSM for ticketing and incident workflows OpenNMS Nagios Prometheus Grafana for monitoring and visualization Netcracker Blue Planet MYCOM OSI Anuta ATOM for orchestration and analytics TM Forum Standards Alignment Apply TM Forum frameworks including eTOM SID TAM ODA and Open APIs Align solutions with NaaS IaaS CaaS and SaaS models Technology Integration Work with protocols and platforms such as SNMP Kafka REST APIs SDN NFV OpenFlow Virtualization and OpenStack Architect OSS solutions on AWS Hybrid Cloud and Private Cloud environments Agile Delivery Collaboration Operate within Agile frameworks using JIRA Confluence and SDLC methodologies Agile Waterfall Collaborate with development ASG and operations teams to ensure design integrity and delivery excellence Required 10 years of experience in Telecom OSS Solution Design Proven experience as Solution Architect Product Owner Business Analyst or Consultant in OSS transformation programs Strong understanding of TM Forum standards Open APIs and cloud-native OSS architectures Hands-on experience with SDN NFV EMS NMS telemetry and orchestration platforms Familiarity with leading OSS tools and platforms across fault performance and inventory domains Excellent stakeholder management documentation and presentation skills Preferred Certifications TM Forum eTOM SID Open API AWS Architect or equivalent cloud certifications Agile Scrum certifications The skills you ll need Agile Development Database Design Development Debugging APIs Web Service Integration Programming Scripting Microservices Service Oriented Architecture IT Security Cloud Computing Artificial Intelligence Machine Learning Continuous Integration Continuous Deployment Automation Orchestration Software Testing Application Development Algorithm Design Software Development Lifecycle Project Programme Management Decision Making Growth Mindset Inclusive Leadership Our leadership standards Looking in Leading inclusively and Safely I inspire and build trust through self-awareness honesty and integrity Owning outcomes I take the right decisions that benefit the broader organisation Looking out Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business Commercially savvy I demonstrate strong commercial focus bringing an external perspective to decision-making Looking to the future Growth mindset I experiment and identify opportunities for growth for both myself and the organisation Building for the future I build diverse future-ready teams where all individuals can be at their best About us BT Group was the world s first telco and our heritage in the sector is unrivalled As home to several of the UK s most recognised and cherished brands - BT EE Openreach and Plusnet we have always played a critical role in creating the future and we have reached an inflection point in the transformation of our business Over the next two years we will complete the UK s largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband Together with our heavy investment in 5G we play a central role in revolutionising how people connect with each other While we are through the most capital-intensive phase of our fibre investment meaning we can reward our shareholders for their commitment and patience we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come This includes radical simplification of systems structures and processes on a huge scale Together with our application of AI and technology we are on a path to creating the UK s best telco reimagining the customer experience and relationship with one of this country s biggest infrastructure companies Change on the scale we will all experience in the coming years is unprecedented BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills experience creativity and passion to take this company into a new era A FEW POINTS TO NOTE Although these roles are listed as full-time if you re a job share partnership work reduced hours or any other way of working flexibly please still get in touch We will also offer reasonable adjustments for the selection process if required so please do not hesitate to inform us DON T MEET EVERY SINGLE REQUIREMENT Studies have shown that women and people who are disabled LGBTQ neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria We re committed to building a diverse inclusive and authentic workplace where everyone can be their best so if you re excited about this role but your past experience doesn t align perfectly with every requirement on the please apply anyway - you may just be the right candidate for this or other roles in our wider team