Urgent Search Quality Manager

1 week ago

Bengaluru Delhi NCR Mumbai, India Titanium Consulting Full time

Job Description Job Description: Responsibilities: - Lead and manage teams in Quality or Operations for Banking domain processes. - Oversee and ensure compliance with FCC, AML, and KYC guidelines within operational frameworks. - Drive process improvements and ensure adherence to quality standards and SLAs. - Monitor performance metrics, conduct audits, and implement corrective actions where required. - Collaborate with stakeholders and clients to enhance process efficiency and service delivery. - Provide strategic direction, mentoring, and performance management for team members. - Identify risks and ensure robust governance and control mechanisms. Experience: 812 years of experience in Quality or Operations, with relevant managerial experience in Banking processes Qualification: Graduate (Any discipline)

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    Mumbai, India eClerx Full time

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