Assistant Manager

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of [Assistant Manager], [Payroll] In this role, [Reporting to the Payroll Manager, the Payroll Supervisor leads and coaches the Payroll Team in the day-to-day operations of the payroll department, ensuring our 5k+ employees in the United States and Canada are paid accurately and on-time, every time. You will promote best practices and technological advancements to ensure that your team is responsive, employs discipline in the areas of controls and accuracy, and is able to gain operational efficiencies wherever possible.] Responsibilities .Supervise a team responsible for specific payroll functions, including hiring, scheduling, assigning and directing work, training, coaching, counseling, and performance reviews .Oversee the weekly/bi-weekly US and Canadian payroll cycle processing, ensuring that employees are paid accurately and on time, with the proper payroll deductions and taxation .Act as a primary payroll contact, working cross-functionally with other departments to discuss potential issues, escalations, impacts, and solutions as they relate to payroll processing .Oversees compliance with federal, state, and local payroll tax laws and wage laws .Participates on project teams to support department and company sponsored initiatives, providing necessary feedback, recommendations, and testing to ensure payroll controls are met .Analyze payroll challenges and required solutions and partner with the firm's payroll processor to determine and implement necessary resolution measures. .Reviews team procedures to ensure resources are up to date, accurate and in compliance with SOX controls. Analyzes resources to provide recommendations for improvements to Payroll .Responsible for identifying, designing, and implementing process improvements for assigned area. .Responsible for related Workday and UKG module(s), ensuring the integrity of data, proper security access for modules, and upgrades are properly implemented and functioning as designed .Other duties as assigned to support the general purpose of the position's functions. .People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others. . Build a team environment of accountability and commitment . Ability to work in diverse teams and with multiple partners . Manage workload and work allocation . Maintain and adhere to Standard Operating Procedures as agreed with the client. . Drive cross training and create backups .Strong US payroll accounting background. Qualifications we seek in you Minimum Qualifications .Minimum- 4-6 years experience in US and Canada payrolls .Multi entity, multi-state/provincial payroll process (US & Canada) .Strong supervisory and leadership ability .Full-cycle payroll processing and time entry .Proficiency with Microsoft Office, including advanced knowledge of Excel .Bachelor's degree or equivalent work experience .Must be attentive to detail and accuracy, and committed to excellence and quality .Strong analytical, research, and problem-solving skills required .Strong verbal and written communication skills .Able to present complex data in a simplified manner .Strong organizational skills .Handles pressure well, adjusts plans to meet change needs and acts on opportunities .Comfortable working in a dynamic, fast-paced environment Preferred Qualifications/ Skills .Experience with Workday and UKG .Certified Payroll Professional (CPP) certification would be advantageWhy join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.