Technical Writer

Job Description We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of workwork that changes the worldis what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Writer in this role, you will create clear and high-quality documentation while collaborating with globally dispersed teams across Asia, Europe, and the Americas. You will actively participate in the product development lifecycle, identify features requiring documentation, and track progress to meet strict release deadlines. You will support colleagues through reviews, feedback, and editorial contributions, while exploring emerging technologies at both the product and industry level. Hands-on interaction with engineers and practical experience with production systems will be key to understanding features. The role suits someone with a go-getter attitude, eager to learn, improve processes, and deliver optimized, high-quality documentation. What You'll Do - Create and maintain release notes, user guides, and API documentation, following style guides. - Drive the documentation process from creation to publishing using tools like Jira, Confluence, and CCMS. - Collaborate globally and incorporate feedback from customers, engineers, and support. - Produce clear technical content for diverse audiences and verify code samples. - Support release cycles and migrate content for reuse. - Demonstrate agility, empathy for user needs, while using minimalism and user-centric design. - Focus on customer satisfaction, possess strong relationship/listening skills, and assist with sales material/executive presentations. What You Bring - 6+ years of experience in technical writing for software products - Must have demonstrated experience writing documentation in CCMS (Dita) - Well versed in creating content for technical audiences - Ability to quickly learn new technologies and product features - Adapt to the ever evolving documentation requirements, such as writing the content for the last minute addition of product features and issues to release notes. - Keen to learn new tools and technologies, understand updated features, and grasp industry updates to keep the documentation updated and relevant. - Focussed on top-notch quality documents delivery within the stipulated timelines - Excellent english writing and communication skills Experience using AI tools to accelerate documentation processes and perform quality checks is preferred. A basic understanding of storage technologies and the storage domain is good to have. Familiarity with Agile development methodologies and working in sprint-based environments is preferred. Hands-on experience with graphic tools such as Adobe Illustrator, Snagit, Visio, or similar is good to have. What You Can Expect From Us - Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers. - Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area, Fortune's Best Workplaces for Millennials and certified as a Great Place to Work - Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information. Accommodations And Accessibility Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [Confidential Information] if you're invited to an interview. Our Commitment To a Strong And Inclusive Team We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.