Network Operations Center Engineer

6 days ago

Thiruvananthapuram, India KniTT Full time

OpenStack NOC & SOC Engineer This role is ideal for candidates passionate about cloud computing, networking, Linux systems, and DevOps automation who want to build their career in cloud infrastructure operations. 24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability. Detecting, analyzing, and responding to security threats and anomalies. Key Responsibilities - Monitor OpenStack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi). - Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.). - Respond to alerts and incidents related to compute, network, or storage availability following the Play books. - Perform basic troubleshooting on Linux servers, virtual machines, and OpenStack services. - Monitor and analyze security events, alerts, and logs across OpenStack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems. - Escalate complex issues to L2/L3 engineers following standard incident-management procedures. - Document incidents, root cause, and operational runbooks accurately. - Participate in regular learning and improvement sessions on OpenStack, networking, and automation. - Operate SIEM tools (like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior. - Perform first-level incident triage, classification, and escalation following SOC runbooks. - Contribute to the development of security automation scripts (Python / Bash / Ansible). - Collaborate with Cloud Infrastructure teams for coordinated incident response. - Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems. Required Skills - Strong understanding of Linux (Ubuntu/CentOS) administration and CLI. - Basic knowledge of networking fundamentals (IP addressing, routing, VLANs, DNS, DHCP, firewall basics). - Familiarity with virtualization concepts (hypervisor, VM, image, snapshot). - Awareness of OpenStack architecture and major components. - Good understanding of cloud concepts – IaaS, PaaS, private vs public cloud. - Eagerness to learn automation tools (Ansible, Bash, Python scripting). - Ability to work in 24×7 rotational shifts (monitoring environment). - Strong analytical thinking and documentation skills. Educational Qualification - B.Tech / B.E. / B.Sc. in Computer Science, IT, Electronics, or related field. - Linux, OpenStack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.

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