Assistant Manager, QA Analyst Agentic AI

Job Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, QA Analyst - Agentic AI In this role, you%27ll be part of Genpact%27s transformation under GenpactNext, as we lead the shift to Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. Responsibilities Implement Testing Methodologies: Develop and apply comprehensive software testing methodologies to ensure product quality and reliability. Develop Test Cases: Create detailed test cases that cover all aspects of product functionality, ensuring thorough testing of features. Utilize Automated Testing Tools: Use automated testing tools like Selenium to streamline testing processes, improve efficiency, and reduce manual effort. Conduct Performance Testing: Evaluate system stability and scalability under various conditions through performance testing. Collaborate on Information Architecture: Work with cross-functional teams to ensure information architecture aligns with product requirements and enhances user experience. Ensure Accessibility Standards: Verify that all products meet accessibility standards, providing inclusive user experiences for diverse audiences. Qualifications we seek in you Minimum Qualifications .Experience with software testing methodologies, including both manual and automated testing practices. .Proficiency in test case development and execution for web and mobile applications. .Familiarity with automated testing tools, particularly Selenium. .Understanding of performance testing methods and tools. .Knowledge of information architecture principles and accessibility standards (like WCAG). .Strong analytical and problem-solving skills, with attention to detail. .Effective communication skills, both verbal and written. Preferred Qualifications/ Skills .Experience in AI/ML product testing or quality assurance in the AI domain. .Familiarity with Agile and DevOps practices and tools. .Knowledge of API testing tools (like Postman, JMeter) and performance testing frameworks.Why join Genpact .Lead AI-first transformation - Build and scale AI solutions that redefine industries .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills .Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace .Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.