Head of Business Development

Company Description Petverse (www.petverse.in) is a next-generation pet care brand redefining how pets are cared for through innovation, design, and everyday functionality. We're focused on solving the gaps in modern pet care by creating smarter, simpler, and more connected solutions for pets and their families. Our goal is to make quality pet care accessible, intuitive, and part of every home. With a forward-looking vision, we're shaping the future of pet wellness where technology, empathy, and lifestyle meet. Role Description The Head of Business Development & Operations will be responsible for driving Petverse growth strategy, operational excellence, and D2C expansion, while building scalable processes that ensure profitability and long-term sustainability. This leadership role demands a blend of strategic thinking, financial acumen, people management, and hands-on execution, ideal for someone passionate about driving a fast-growing consumer tech brand. Key Responsibilities Business Strategy & Growth - Develop and execute growth strategies to expand market share. - Identify and pursue new business opportunities, alliances, and distribution partnerships across India and global markets. - Build data-driven strategies for profitability and sustainable growth. - Oversee new product development from concept to commercialization. Product & Market Development - Lead the full product lifecycle - ideation, sourcing, design, branding, pricing & launch. - Collaborate with manufacturing partners to ensure quality, safety, and innovation. - Conduct market and competitor analysis to identify trends and technologies. - Use analytics to track performance, consumer behavior, and marketing impact. - Guide pricing, assortment, and inventory planning through data insights. - Establish feedback systems from customer insights to refine strategies. Retail Marketplace Management (Online & Offline) - Oversee sales across D2C platforms (Shopify), marketplaces (Amazon, Flipkart, etc), and retail channels. - Lead website strategy, user experience, and digital customer journeys. - Optimize marketing funnels and conversion metrics with marketing teams. - Ensure consistent brand, pricing, and service standards across channels. - Supervise logistics, warehousing, and customer service for seamless operations. - Responsible for managing and increasing the sales through Institutional Customers (B2B). Brand & Community Development - Define and strengthen Petverse as India's first smart pet tech and wellness brand. - Build a loyal community through engagement and advocacy programs. Leadership & Collaboration - Lead and mentor cross-functional teams across business development, operations, marketing, and logistics. - Collaborate with the leadership team to align Petverse's strategy with group goals. - Foster a culture of performance, accountability, and continuous improvement. Business Development & Partnerships - Forge partnerships with pet care brands, distributors, and international suppliers. - Collaborate with pet communities, clinics, and influencers for advocacy. - Negotiate and manage contracts, vendor relations, and strategic alliances. Qualifications & Experience - 5+ years of experience in business development, operations, or product management (preferably in pet care, consumer tech, or D2C/e-commerce). - Proven track record of launching or scaling consumer products. - Expertise in strategic planning, operational execution, and data-driven decisions. - Strong leadership, communication, and stakeholder management skills. - MBA or equivalent in Business, Marketing, or Operations preferred.