Field Service

Job Description Job Description Summary As Field Service & Technical Advising Specialist-Generator, you shall be responsible for: Execution of Turbogenerator outages of own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence. Interacting with vendor/customer for planning and execution of the outages Analysis & providing technical solutions to problems being encountered /identified by Thermal Power Utilities in consultation with Engineering. Support & create Methods Statements & Field Procedures Standards and project specific technical documentation to support outages for identified OEM Generator fleets. Job Description Roles and Responsibilities - Working as Technical Lead for assigned Turbogenerator outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule. - Align towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction. - Ensure adherence to compliance as per company standards, laws & regulations during outage execution. - Ensure regular rigor towards site DMS (Daily Mangement System) to achieve field service outage milestones. - Ensure consistent application of business tools and processes applicable to the scope of outages being executed. - Follow Field Service Management processes for Generator Core services as well as Repair Outage . - Uses technical experience for data analysis to support recommendations. Collaborates with internal and cross-functional resources to arrive at conclusions. - Capture, report & implement outages best practices. - Drive lessons learned and technical close-out with tangible outcomes/deliverables Required Qualifications - Bachelor's degree/Diploma in Electrical engineering/or equivalent stream from an accredited university or college. Significant experience in the outage execution of large Turbogenerators, preferably on 100 MW and above. - At least 6+ years of relevant field experience for Graduate Engineer or 8+ years of relevant field experience for Diploma Engineers in executing Turbogenerator outages at various sites/customers. Desired Characteristics - Technical Skills: - Should have sound fundamentals and knowledge on Turbogenerator technologies with operational aspects of various fleets. - Sound exposure to constructional features for successful outage execution and key deliverables. - Proficiency in MS Office applications (MS word/MS excel/MS Power Point) etc - Sound understanding of time/cost control for assigned services outage execution related site activities of Turbogenerator Overhaul within assigned time & cost estimates. - Exposure and knowledge on scheduling packages such as MS Project shall be preferred. - Analytical skills to troubleshoot on different operational problems of Turbogenerators. - Exposure to outage execution process like outage planning/outage execution including site mobilization/execution of job along-with designated vendors/ outage closure/ Outage feedback & Lesson Learnt. Behavioural Skills - Good observational and analytical skills. - Sense of Urgency - Able to quickly organize and lead external vendors as the team to achieve desired outcome. - Systematic approach to understand problems, learn solutions, and train others. - A good get along with colleagues/vendors and Customers. Mobility Requirements - Extensive travelling to thermal power stations mainly in India for outage execution. - Shall be operating from Home/Desired Location under work from Remote policy for GE Vernova Technical Field Advisors. Additional Information Relocation Assistance Provided: Yes