Analyst - Insurance Operations

Company Marsh Description We are seeking a talented individual to join our Insurance Operations team at Marsh This role will be based in Mumbai This is a hybrid role that has a requirement of working at least three days a week in the office Analyst - Insurance Operations We re seeking an individual who is prepared to handle complex and varied insurance tasks This person will have the opportunity to gain an understanding of agency management product distribution and underwriting procedures that enhance growth and underwriting profit We will count on you to Process Management Manages personal workload to guarantee timely task delivery in accordance with service level agreements SLAs Familiar with process steps and guidelines ensuring tasks are processed according to established procedures Take full responsibility for the quality of data and the overall delivery process Engage in user acceptance testing UAT of system changes to verify accuracy and consistency of outcomes Contribute insights and suggestions to leadership for ongoing process enhancements Support team members by stepping in during peak times or when colleagues are unavailable to maintain business continuity Risk Compliance Ensure that all statutory regulations and company procedures are followed to protect clients colleagues and the business interest of the company Appropriate usage of systems to monitor record and retain information Proactively ensures compliance with regulatory and risks framework Identify and evaluate risks appropriately Recognizes how own actions impact on compliance What you need to have Exhibits exceptional attention to detail strong analytical skills creativity intellectual curiosity effective communication abilities and excellent time management Collaborates effectively within a team to address customer and stakeholder needs Upholds organizational values in alignment with the specific requirements of the role Excellent customer service and communication skills Demonstrates the ability to prioritize tasks and manage multiple responsibilities during high-demand periods Acquires knowledge through hands-on training and practical experience Good command over spoken and written English 1-3 years of work experience Graduate in any stream Should be ready to work in shifts 2 30pm - 11 30pm 6 30pm - 3 30am Technical Skills Basic knowledge in MS Office Excel Word Outlook What makes you stand out Insurance Mortgage or closely related office experience Adaptable communicator Ability to work in teams Why join our team We help you be your best through professional development opportunities interesting work and supportive leaders We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and have an impact on colleagues customers and communities Marsh a business of Marsh McLennan NYSE MMC is the world s top insurance broker and risk advisor Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses Marsh Guy Carpenter Mercer and Oliver Wyman With annual revenue of 23 billion and more than 85 000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective For more information visit marsh com or follow on LinkedIn and X Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex gender sexual orientation or expression skin color or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week Office-based teams will identify at least one anchor day per week on which their full team will be together in person Marsh a business of Marsh McLennan NYSE MMC is the world s top insurance broker and risk advisor Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses Marsh Guy Carpenter Mercer and Oliver Wyman With annual revenue of 24 billion and more than 90 000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective For more information visit marsh com or follow on LinkedIn and X Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex gender sexual orientation or expression skin color or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week Office-based teams will identify at least one anchor day per week on which their full team will be together in person