Customer Relationship Executive
2 days ago
Job Description Job Type: Full Time Job Location: Rajkot Preferred Experience: 2-3 Years Innovative Engineering Products Pvt. Ltd. (IEPPL) is a leading industrial services and supplier in India. We are an ISO 9001:2015 organization, certified by TUV Rheinland (India) Pvt. Ltd for our Quality Management Systems. IEPPL is associated with various well known and globally reputed principals to service the productivity, safety and automation needs of various industries. For our Customer Service Division we are looking for an experienced Customer Service Executive to oversee our daily customer relationship operations and manage their queries and orders. The ideal candidate should have excellent organizational and leadership skills, the ability to manage multiple tasks and priorities, and strong attention to detail. Job Type: Full Time | Job Code: IEPPL/01/Admin | Job Location: Rajkot Designation: Customer Relationship Executive | Reports To: The Management. Preferred Experience: 2-3 Years in customer facing role preferably in Industrial B2B. Preferred Education: B.com / BBA / MBA (Marketing / Finance) / Industrial Relations Job Accountabilities - Speak to customers on a daily basis, understand their requirements and address their queries - Take orders from customers and ensure that they are processed accurately and on time. - Maintain customer databases and keep them up-to-date. - Coordinate with internal teams such as sales, logistics, and finance and accounts to ensure timely delivery and payment collections. - Provide excellent customer service and ensure that customers are satisfied with our products and services. - Take feedback from customers and provide it to the management team. - Handle customer complaints and issues and ensure that they are resolved in a timely and satisfactory manner. - Generate reports and analyze data to identify trends and areas for improvement. - Participating in and/or leading projects focused on continuous improvement including assessing training needs and coordinate learning and development initiatives. - Access ERP and Tally database to gain customer insights and use them for customer service. Preferred Skill Sets - Excellent communicator. You have excellent verbal and written communications. - Proven experience as a Customer Service Rep or a similar role, preferably in a fast-paced environment. - Quality Assurance Acute attention to detail, follows QA processes and procedures and is consistent and accurate with their deliverables. - Detail oriented with strong organizational, multi-tasking, time management, and project management skills, with the ability to meet tight deadlines. - Strong computer knowledge with advanced knowledge of Excel including V lookup / Pivot charts / Data Validation / Conditional formatting, typeif, macros etc. - Excellent project management skills, organizational skills, and the ability to collaborate productively with cross functional teams in a fast-paced environment. - Excellent knowledge of Tally ERP. - Knowledge of B2B marketing strategies and tactics and their application in a professional services organization. - Strong interpersonal and team building skills, consultative approach to working with marketing, stores, admin and accounts professionals at all levels. - Highly detail oriented with superb organizational skills. - Possess outstanding ability to learn quickly, execute swiftly and accurately.
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Customer Relationship Executive
3 days ago
Rajkot, Gujarat, India Illusion Dental Laboratory Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionIllusion Dental Lab, a division of Laxmi Dental Limited, India's first publicly listed dental company, offers integrated dental solutions for professionals worldwide. We specialize in high-quality, advanced dental restorations, providing superior craftsmanship, cutting-edge technology, and fast turnaround times. Our commitment to...
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Customer Relationship Executive
2 weeks ago
Rajkot, Gujarat, India Studio Graphite Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Studio Graphite, we believe design is about more than just aesthetics; it's about connection. With over 10 years of experience, we've helped countless brands tell their stories in ways that resonate with people. Our work is driven by the belief that great design can create meaningful relationships. We listen, understand, and collaborate...
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Customer Relationship Executive
1 week ago
Rajkot, Gujarat, India Santushti Infotech Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe're Hiring Customer Relationship Executive (Day Shift/Night Shift | Rajkot)Job descriptionThis is an on-site, office-based role.This position involves no lead generation or direct sales tasks.Job Summary:We are seeking a dedicated and professional Customer Relationship Executive to join our team. This role involves managing communications with overseas...
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customer relationship and review executive
2 weeks ago
Rajkot, Gujarat, India Agribegri Trade Link Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per yearJob Title: Customer Relationship & Review Management ExecutiveLocation: Rajkot, Gujarat (On-site)Salary: Depends on interview performance)Company: AgriBegri Trade Link Pvt. Ltd.About Us: (incorporated in 2016) is India's leading AgriTech e-commerce platform for agricultural inputs such as Seeds, Fertilizers, Pesticides, Plant Growth Regulators, Irrigation...
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Customer Relationship Executive
2 weeks ago
India Tata Housing Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Relationship Executive, located in Mysuru. The Customer Relationship Executive will be responsible for managing customer satisfaction, building and maintaining business relationships, handling customer service inquiries, and...
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Customer Relationship Executive
7 days ago
Rajkot, India Arccus Inc Full time**Responsibilities and Duties** - Replying to Customers Mails and Calls - Sending mail to Customer and calling when required - Getting Product knowledge gradually so as to answer Customers Product related and Sale related queries - Managing Feedbacks was given by Customers - Making Quotation and Order in the System when the Sale Deal get final - Guiding...
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Customer Relationship Executive
1 week ago
Rajkot, India Hr House Full timeSkills: - Advanced English Communication Skills, - Basic Computer Operating Knowledge - MS Office basic understanding. Job Summary: - Understanding the original scope of the project and discussing the project with buyers. - Providing support to the overseas buyer until final completion of the project. **Job Description**: - Strong English communication...
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Customer Relationship Executive
24 hours ago
Rajkot, Gujarat, India Infinium Toyota Full timeEnsuring regular contact with existing customers to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand each customer's requirements. - Identifying a range of our offerings that could meet the goals and values of each client. - Proposing and deliberating potential...
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Customer relationship manager
7 days ago
Rajkot, Gujarat, India Placement House Full time ₹ 3,00,000 - ₹ 3,50,000 per yearHiring post: Customer Service managerSalary criteria: 25000 to 35000Working hours: 09:00 to 07:15Experience (In Years): 3 to 5Job duties:We are seeking a proactive and highly organizedCustomer Relationship Manager (CRM)to be the core link between our company and its clientele. The ideal candidate will be responsible for nurturing long-term customer...
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Customer Relationship Executive
13 hours ago
Kerala, , India Finovest Group Full time ₹ 4,00,000 - ₹ 8,00,000 per yearFinovest Group is seeking a dynamic and customer -focused Customer Relationship Executive to join our growing team. The ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related services. This role involves...
