Er Case Management Specialist

2 weeks ago


Noida Uttar Pradesh Pune Maharashtra, India Barclays Full time

In HR you ll collaborate with the organisation to implement effective HR strategies and programmes Your role will involve recruiting training and developing talent as well as managing employee benefits ensuring Barclays attracts and retains top talent See your commute Join us as an ER Case Management Specialist where you will provide specialist advice and coaching to People Leaders on a variety of topics sickness capability disciplinary grievance other projects To be successful as an ER Case Management Specialist you should have experience with Practical generalist experience gained in an HR function advising Line Managers on a day-to-day basis on complex HR issues in a commercial and pragmatic way Prior experience of practical case management or advisory on complex matters for a medium to large blue-chip organisation Experience managing HR matters across regions UK US APAC would be an added advantage Possess an understanding of issues affecting Employee Relations internally A good understanding of current employment legislation and policy application Influencing and stakeholder management skills Strong verbal and written communication skills Excellent analytical and data skills including intermediate use of Excel Using effective communication skills to ensure customers understand our message and the actions recommendations that should be followed to resolve an issue Additional Skills HRBP HR Generalist experience with ER Case Management experience Prior experience of supporting UK Region in a HR ER role will be preferred Experience working in global and complex organisations preferably in financial services Experience of working with and analysing complex data sets Experience of interpreting and implementing HR Policy Basic Essential Qualifications Bachelor s degree You may be assessed on key critical skills relevant for success in role such as risk and controls change and transformation business acumen strategic thinking and digital and technology as well as job-specific technical skills This role will be based out of Pune and the shift timings are region based - UK Purpose of the role To support the business with the management of employee relations cases in line with relevant policies procedures and regulatory requirements This includes providing professional advice support and guidance to managers and employees on a range of topics including Disciplinary Capability Grievance and Sickness and investigating matters where required Accountabilities Provision of ER advice on a range of topics including reviewing and drafting of documentation advising on process as well as potential employment legal risk Supporting directly where required often with senior complex and regulatory matters Investigations to resolve employee complaints grievances and disciplinary matters and guidance on the completion of these supporting managers and employees as required Employee relations policies and procedures development implementation and maintenance aligning these to all applicable laws regulations and the overall business strategy Production and deployment of ER training in coordination with our control partners with a focus on prevention Production and delivery of ER metrics sharing insights with stakeholders on employee relations issues and trends Assistant Vice President Expectations Consult on complex issues providing advice to People Leaders to support the resolution of escalated issues Identify ways to mitigate risk and developing new policies procedures in support of the control and governance agenda Take ownership for managing risk and strengthening controls in relation to the work done Perform work that is closely related to that of other areas which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function Collaborate with other areas of work for business aligned support areas to keep up to speed with business activity and the business strategy Engage in complex analysis of data from multiple sources of information internal and external sources such as procedures and practises in other areas teams companies etc to solve problems creatively and effectively Communicate complex information Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience Influence or convince stakeholders to achieve outcomes All colleagues will be expected to demonstrate the Barclays Values of Respect Integrity Service Excellence and Stewardship - our moral compass helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset - to Empower Challenge and Drive - the operating manual for how we behave Share job Reasonable adjustment Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments accommodations are put in place to allow for a fair and inclusive recruitment process For more information and how to request one please review Our purpose We re a global vital and highly respected financial organisation with an inspiring Purpose Operating in 39 countries and employing around 100 000 people across the world we help communities individuals and businesses thrive And we ve created financial solutions and technology that the world now takes for granted A career with us can offer incredible variety depth and breadth of experience and the chance to learn from some of the best minds in technology and finance To find out more about Barclays strategy please click Equal opportunities We are an equal opportunity employer and opposed to discrimination on any grounds It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race colour creed religion national origin alienage or citizenship status age sex sexual orientation gender identity or expression marital or domestic civil partnership status disability veteran status genetic information or any other basis protected by law Right to work statement Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for If you currently hold a work visa sponsored by Barclays or you would require sponsorship from Barclays you must declare this as part of your application Sponsored visas are role and entity specific and any changes must be reviewed It is important that you ensure you are working on the correct visa at all times Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time This is Barclays Pune Barclays Pune is the largest campus outside of Barclays global headquarters in London Our aim is to build game-changing technology that supports businesses and functions across the globe offering the highest quality service to our clients and customers An innovative hub It s a state-of-the-art technology hub and home to 9 000 colleagues across Operations Technology and Functions Working better together Pune Campus provides opportunities for our colleagues to innovate collaborate and deliver great outcomes for customers and clients A place where you can belong Our welcoming and inclusive culture supports you to bring your whole self to work explore your potential and pursue your passions An amazing place to work Pune is a million-square-foot environment-friendly ultra-modern workplace with excellent facilities for work socialising and leisure Your browser does not support the video tag This is Barclays Pune Barclays Pune is the largest campus outside of Barclays global headquarters in London Our aim is to build game-changing technology that supports businesses and functions across the globe offering the highest quality service to our clients and customers An innovative hub It s a state-of-the-art technology hub and home to 9 000 colleagues across Operations Technology and Functions Working better together Pune Campus provides opportunities for our colleagues to innovate collaborate and deliver great outcomes for customers and clients A place where you can belong Our welcoming and inclusive culture supports you to bring your whole self to work explore your potential and pursue your passions An amazing place to work Pune is a million-square-foot environment-friendly ultra-modern workplace with excellent facilities for work socialising and leisure Your browser does not support the video tag Be you Be valued Belong We celebrate the unique perspectives and experiences each individual brings believing our differences make us stronger and drive success You can learn more about our commitment to our colleague on our Inclusion and Opportunities page Application Process Your application We ll ask for information about you your CV and cover letter 1 Your assessment Covering your behaviours and ability at work 2 Your interview Exploring your past experiences and skills 3 Next step We ll request additional information so that you can complete our screening process 4 Working flexibly We re committed to providing a supportive and inclusive culture and environment for you to work in This environment recognises and supports your personal needs alongside the professional needs of our business If you d like to explore flexible working arrangements please discuss this with the hiring manager Your request will be reviewed in-line with the requirements of the role business needs of the team Hybrid working We have a structured approach to hybrid working where colleagues work at an onsite location on fixed anchor days as set by the business area Please discuss the working pattern requirements for the role you are applying for with the hiring manager Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business Barclays is built on an international scale Our geographic reach our wide variety of functions businesses roles and locations reflect the rich diversity of our worldwide customer base All of which means we offer incredible variety depth and breadth of experience And the chance to learn from a globally diverse mix of colleagues including some of the very best minds in banking finance technology and business Throughout we ll encourage you to embrace mobility exploring every part of our operations as you build your career Related content Related Jobs Pune India 24 Jun Be you Be valued Belong We celebrate the unique perspectives and experiences each individual brings believing our differences make us stronger and drive success You can learn more about our commitment to our colleague on our Inclusion and Opportunities page Sign up for job alerts Make sure you see job opportunities when they become available Just add a few details below to stay up to date with jobs that suit you and your skills Email Interested InSearch for a category and select one from the list of suggestions Select 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