Assistant Manager

4 hours ago

Mumbai Maharashtra, India Talent Leads Consultants Full time

The primary responsibility of this role is to acquire PCG Private Client Group HNI High Net-worth Individual clients and ensure a smooth transition to the dealing team Additionally the role involves actively managing the HNI desk ensuring client satisfaction retention and growth of the HNI portfolio Key Result Areas Supporting ActionsHNI PCG Business Development Leverage existing networks market databases references events and cold outreach to identify and target potential HNI PCG clients Stay informed about market movements and lifestyle shifts to spot opportunities for client engagement Create structured acquisition plans to penetrate the HNI PCG segment in the region Customize your approach for each prospect based on profile analysis risk appetite and investment behavior Conduct in-depth meetings and financial discussions to understand the prospective clients investment goals risk tolerance income structure and liquidity needs Build a strong rapport to earn their trust and confidence Advise the clients on their margins limits on mark to market losses brokerages margins available etc To strictly adhere to all risk surveillance and Deal desk processes To encourage facilitate clients to migrate from offline to online trading by providing training and comfort To encourage clients to download mobile app browser transact access reports and information pertaining to their account on the internet To ensure documentation formalities like KYC profiling of new clients with all the Compliance necessary details To participate in daily research calls and keep all customers updated with In-house research recommendations only To caution the clients against positional losses as per research and risk recommendations and minimize losses to customers To maintain a symbiotic relationship with all the internal stakeholders such as RMS Surveillance funds and Ops teams for resolution of all trade and funds related Customer Management To ensure all new clients start trading within 7 days of account opening To ensure that all efforts are taken to introduce the customer to the online mode of trading by way of demos and first login hand holding To ensure all customers keen to deal offline are introduced to the RM in the PCG vertical To ensure end-to end seamless and single point service to the customers to win and maintain his trust To ensuring specific number of clients as pre-defined by H O are active on daily basis To constantly follow up with inactive dormant clients build confidence and get them to trade Cross Sell of ABC Products To ensure participation in training and processes for other ABC products offered To understand the financial needs of customers and generate leads To use other ABC products and services to activate inactive customers Customer Relationship Responsible for new client acquisition building new relationships and increasing depth in existing relationships with High- net-worth clients Generating leads Selling advising third party products like Health Insurance SIPs Life Insurance Mutual funds

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