Process Excellence Lead
6 days ago
Qualifications and Requirements Education: - Bachelor’s degree in Business Administration, Engineering, Operations Management, or related field required. - Master’s degree or MBA preferred. Certifications: - Lean Six Sigma Black Belt or Master Black Belt certification required. - Project Management Professional (PMP) or equivalent certification is a plus. - Change Management certification (e.g., PROSCI, ACMP) is advantageous. Experience: - Minimum of 7–10 years of relevant experience in process improvement, operational excellence, or business transformation. - Proven experience leading enterprise-level process improvement initiatives with measurable results. - Experience in training and coaching professionals in process excellence tools and techniques. - Familiarity with agile methodologies and digital process transformation is preferred. Key Responsibilities 1. Process Improvement Leadership - Lead cross-functional process improvement initiatives across the business to improve quality, reduce costs, increase efficiency, and enhance customer satisfaction. - Utilize methodologies such as Lean, Six Sigma, Kaizen, and Design Thinking to identify root causes, eliminate waste, and standardize best practices. 2. Strategic Thinking & Operational Strategy - Partner with senior leadership to understand business strategy and translate it into process improvement opportunities and initiatives. - Develop short-term and long-term process excellence strategies that support organizational growth, innovation, and operational resilience. 3. Training, Coaching, and Capability Building - Design and deliver training programs in Lean Six Sigma, problem-solving, root cause analysis, and continuous improvement tools to build internal capability. - Mentor and coach team members and process owners at various levels on improvement projects and change management techniques. 4. Change Management & Culture Building - Act as a change leader to facilitate smooth adoption of new processes, technologies, and behaviors. - Collaborate with HR, Communications, and leadership teams to embed continuous improvement into the organizational culture. 5. Performance Measurement and Reporting - Define, track, and report on key performance indicators (KPIs) to monitor the effectiveness and ROI of improvement initiatives. - Prepare dashboards and executive presentations to communicate progress, challenges, and successes of process excellence programs. - Conduct post-implementation reviews to validate improvements, share lessons learned, and capture best practices for future use.
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India Innodata Inc. Full timeQualifications and Requirements Education: Bachelor’s degree in Business Administration, Engineering, Operations Management, or related field required. Master’s degree or MBA preferred. Certifications: Lean Six Sigma Black Belt or Master Black Belt certification required. Project Management Professional (PMP) or equivalent certification is a plus. Change...
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