Business Development Manager

Job Description Job Title: Business Development Manager Location :Mumbai Interested candidates please share resume to [Confidential Information] CIEL is among the largest HR services providers in India, recognised by SIA in their Feb 2021 report and has grown at 173% CAGR since 2015. It continues its growth momentum and has the vision of emerging as one of the largest and most respected HR services companies. CIEL is anchored on the values of growth, professionalism, dignity and diversity. CIEL offers recruiting and staffing services from its 50+ offices spread across India. We have unique solutions matching the customer requirements. For example, executive search fills the strategic roles in an organisation while RPO caters to a greenfield project that needs to hire a set of people based on specific timelines. Similarly, IT Staffing offers highly skilled IT professionals for a fixed time while General Staffing service caters to a range of industry sectors and fulfills roles across a wide spectrum of functions and levels. The role of the Business Development Manager is critical for CIEL's growth and the vision of emerging as one of the largest and most respected companies in recruiting and staffing. Responsibilities: (not in any order of significance) - Acquire new clients in the predetermined cohort(s) in line with the delivery strength - Target must-win accounts and bag them - Build revenue streams from new clients by close cooperation with delivery teams and ongoing engagement with the client accounts - Engage deeply with clients to understand their needs, develop a solution in close cooperation with other members in CIEL, spot opportunities for other businesses and Cross-sell / help in cross-sales - Ensure market coverage with Enterprise, SMB and start-ups - Work with Delivery/Recruitment, Marketing, Operations, Payroll, Compliance, Finance teams as required to ensure new client requirements are serviced well - Work with the offices/ teams of Ciel for coordination on delivery and / or acquisition of new clients - Uphold the brand of Ciel and Ma Foi in the market and ensure customer satisfaction Ideal Profile: (not in any order of significance) - Has relevant experience in corporate/ institutional sales and business development for the service line and the client industry sector this role will engage with [based on skill levels and experience, the job will be benchmarked within CIEL as L4, L5, L6 or L7] - Specific experience in business development role involving hunting and farming of clients, prior experience in inside sales - Skilled communicator - verbal as well as written, good listening skills and empathetic in conversations - Knowledgeable about the current market trends - HR services industry, especially the line of business we are discussing and client industry trends, especially for the sector we are discussing the opportunity about - Hands-on experience of having managed client accounts and grown the relationship into larger contracts - Track record of budgeting, planning and execution to achieve the budget - Follows processes with discipline and uses data to track performance - Leverages technology in carrying out one's work - Sustains a high quality of output on a consistent basis - Shows a hunger to create a bigger impact, learns best practices proactively and deploys them as appropriate Success Metrics: - GP from new business - Cross selling - Deepening and widening client relationships - Growth in Stature - Key Performance Indicators: - Client Meetings - weekly - Proposals submitted - weekly - Sign-ups - monthly - GP out of new clients - monthly tracking - Net addition of Deputees for Staffing team - monthly tracking