Senior Technical Sales Engineer
3 weeks ago
Key Responsibilities: Sales & Business Development Generate leads, fix appointments, and conduct client meetings to introduce Conveline and its range of products. Generate enquiries and collect requirement specifications from customers. Study and analyze customer requirements to propose the most suitable Conveline products and solutions. Prepare clear and effective project proposals, cost breakups, and quotations in coordination with the Design Team and Sales Head. Follow up with clients for negotiations, order closures, and payment collection. Develop and maintain a healthy sales pipeline to meet monthly, quarterly, and annual business targets. Strategic Market Expansion & Competitor Insights: Drive market penetration by identifying untapped segments and conducting competitor analysis to position Conveline solutions with strong value differentiation. Solution-Based Consultative Selling: Act as a technical consultant by understanding customer pain points and delivering tailored automation, conveyor, and material handling solutions instead of just product selling. Customer Relationship Management: Maintain strong client relationships to ensure customer satisfaction and repeat business. Coordinate with the Service Team for timely and effective after-sales support. Share timely product updates and technical information with prospects via email, call, or SMS. Develop and maintain cordial relationships with decision-makers, CXOs, and Purchase/Procurement Heads. Collect and share regular feedback from customers with management for continuous improvement. Customer Retention & Key Account Development: Develop key accounts into long-term partnerships through continuous engagement, performance evaluation of installed systems, and proactive upsell/cross-sell of new solutions. Reporting & Documentation: Prepare and maintain Daily Sales Reports (DSR) for all field activities and customer interactions. Submit periodic reports for monthly, quarterly, and yearly reviews. Plan and document monthly tour schedules, visit reports, and client interaction summaries. Sales Forecasting & Pipeline Ownership: Maintain accurate forecasting, sales funnel management, and contribute to strategic planning by providing insights on revenue trends, customer demands, and future opportunities. Marketing & Events: Participate in Company exhibitions, trade shows, and marketing events. Maintain visitor data from exhibitions and ensure timely follow-ups on potential leads. Contribute marketing initiatives aimed at promoting the company's product range. Technical Knowledge & Cross-Functional Collaboration Maintain sound product knowledge of factory machinery, conveyors, and automation systems. Understand the manufacturing processes of consumer products to better align sales strategies. Cross-Functional Collaboration: Coordinate closely with Design, Production, and Service Teams to ensure seamless delivery, customization feasibility, and customer satisfaction for complex project requirements. Negotiation & Closing Lead the negotiation and closure of sales by finalizing terms and conditions with clients. Drive strategic profitability initiatives, ensuring alignment with business planning and financial goals. Key Requirements: Relevant experience in Packaging Machinery, Pharma Machinery, Industrial Product Sales, Application-based Product Sales, Project Sales, or Machinery Sales. Confident, positive, and self-driven personality with a result-oriented approach. Excellent client interfacing , communication , and presentation skills . Strong listening ability and professional self-grooming. Demonstrated skills in conducting product presentations, seminars, and client training sessions. Good understanding of industrial business operations and project sales processes. Proficiency in CRM, ERP & MS Office (Word, Excel, PowerPoint, Outlook) . Willingness to travel extensively as per business requirements. Education: Bachelor’s Degree or Diploma in Engineering (Mechanical / Electrical / Industrial). Relavant Experience: Relevant min. 2~5 years of experience in conveyor systems, packaging machinery, food and pharma machinery, robotics, gantry automation, pick & place systems, conveyor automation, packaging automation, SPM and ASRS Sales experience will be added advantage.
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