Analyst / Senior Analyst

Summary Provide analytics support to Novartis internal customers Countries Regional marketing and sales teams on various low-medium complexity analytical reports -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics -Support business in building practice by involving in various initiatives like knowledge sharing on-boarding and training support support team lead in all business related tasks activities building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials Responsible for delivering Call plans Alignments to support the Field teams in reaching HCPs Patients About the Role Acts as a function level SME works on multiple client engagements with collaborating with teams members to produce high quality results Provide though leadership and innovation lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include but are not limited to Help develops new service offerings in close collaboration with functional and account management teams The responsibilities for this role include but not limited to deliver Call planning Refinements Territory Alignments Incentives independently with high quality on time error-free and in line with requirements Able to communicate effectively and handle client calls independently Should be able to contribute to ideas in team huddles for process improvements Continuously improve processes by eliminating redundancies and inefficient process - Should have proven ability to guide and Onboard new members quickly Should be able to cross collaborate and identify bottle necks in newer processes or launches Build and deliver below customer requirements as per agreed SLAs timeliness accuracy quality etc and drive excellent customer service Hands on to Customer segmentation targeting Field-force optimization Territory alignment Incentive compensation Plan-Design-Admin Territory sales performance reports Activity QTQ performance reports Others SFE support Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role Should be customer service oriented and strong and proactive business results-focus and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function Stay in sync with all internal functional operating procedures like time tracking critical metric tracking and strong analytical thinking with problem solving approach Build and maintain standard operating procedures SOPs quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands disease areas macroeconomic trends of Novartis operating markets etc Reporting and other internal systems and processes Comply to all Novartis operating procedures as per legal IT HR requirements Desirable requirements University Advanced degree is required Master s degree in fields such as business administration finance computer science or technical field is preferred Experience 2 years in Hands-On Snowflake SQL ETL Data Model Design IC Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment Hands on to Dataiku JCPM JAMS Python SQL Excel Powerpoint Zaidyn good to have Experience on JTD is required in case of Alignment hiring Should be keen on learning new tools and techniques and adapt to technological transformations Skills Desired Advertising Campaigns Alteryx Analytical Thinking Brand Awareness Business Networking Curiosity Digital Marketing Email Marketing Marketing Communications Marketing Plans Marketing Strategy Media Campaigns Process Documentation Strategic Marketing