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Crm Executive

4 weeks ago

Belgaum KA IN IDS Technologies Pvt Ltd Full time

Serve as the primary point of contact for customers after sales Maintain strong long-term relationships with clients by providing excellent service and support Understand client requirements and coordinate with internal teams Sales Technical and Service to ensure smooth execution Handle customer queries complaints and feedback professionally and promptly Maintain customer records and update CRM systems regularly Follow up on payments renewals and contract terms when applicable Prepare and share regular reports on customer interactions satisfaction levels and feedback trends Support the sales team with lead nurturing and post-sales engagement Identify potential upselling or cross-selling opportunities and communicate them to the sales team Assist in organizing customer engagement activities feedback surveys and review meetings Job Type Full-time Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Leave encashment Language Hindi Preferred English Preferred Work Location In person