Business Operations Lead
4 days ago
Job Description Company Description About Publicis Production Publicis Production unites the world's best production talent and technology to help brands deliver creativity at scale. We make ideas happen faster, smarter, and with more craft. Powered by Leona, our world-first agentic AI production platform, we connect creativity, data, and technology to produce with precision and intelligence across every channel. Overview About the Role 2025 marks a milestone year for Publicis Production with the global production mandate for a for a multinational FMCG brands portfolio covering the entire Snacking and Petcare portfolio across markets. We're building a seamless, global delivery model that blends craft, agility, and technology across strategic hubs in Bogot, Toronto, Warsaw, and India. As Client Lead, you'll play a central role in shaping and running this partnership. You'll connect local markets with global brand teams, streamline operations, and ensure every piece of work from social to film delivers excellence in both creativity and efficiency. This is a hands-on leadership role for someone who thrives in complexity, inspires collaboration, and drives delivery through clarity and momentum. Responsibilities What You'll Do Operational Leadership - Lead the day-to-day running of 1 category for a multinational FMCG brands portfolio Snacking & Petcare account across markets. - Embed workflows, tools, and ways of working that enable agility and consistency through our proprietary Agentic AI platform. - Partner with regional hub leads (Bogot, Toronto, Warsaw, India) to align resources, processes, and delivery models. - Mentor and develop account teams, ensuring clarity, collaboration, and growth. Client Partnership - Build trusted relationships with senior stakeholders across global and regional teams. - Translate client needs into operational solutions that balance craft, speed, and efficiency. - Manage expectations on scope, timelines, and deliverables; resolve challenges with calm and confidence. - Identify opportunities to streamline processes and deliver added value through technology and innovation. Project & Quality Oversight - Oversee production delivery across multiple markets and channels ensuring brand consistency and top-tier creative execution. - Act as a brand guardian, upholding quality control and craft standards across all assets. - Coordinate with creative, digital, film, and print teams to ensure flawless handoffs and outputs. Commercial Management - Manage account profitability, cost estimates, and budget tracking in line with client contracts. - Contribute to financial forecasting, reporting, and business reviews. - Support the identification of new opportunities to expand services and strengthen partnership value. Qualifications What You'll Bring - 12+ years experience in production, operations, or client leadership within a global agency or production environment. - Proven track record managing multi-market delivery models and operationalising large-scale accounts. - Strong understanding of digital, film, and content production workflows. - Confident communicator, collaborator, and problem solver who thrives in fast-paced environments. - Commercially astute with strong budget and profitability management skills. - Experience with AI-enabled production systems or marketing technology platforms is a plus.
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Lead, Business Operations
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Lead, Business Operations
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th Floor- Mumbai (Ruby), India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRequisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
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th Floor- Mumbai (Ruby), India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRequisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
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