Client Delivery Partner

Company Description At Nielsen we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results Our talented global workforce is dedicated to capturing audience engagement with content - wherever and whenever it s consumed Together we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution When you join Nielsen you will join a dynamic team committed to excellence perseverance and the ambition to make an impact together We champion you because when you succeed we do too We enable your best to power our future CID is responsible for collaborating with Pre-Sales to consult on solutions Operations to support project setup and output review and most importantly Clients to recommend survey or study set-up and design and deliver results and insights for Campaign Analytics CA solutions For a specific engagement CID will work directly with prospective clients and Nielsen Sales associates to design CA solutions to meet clients needs and bring the study to fruition complete with insights and context about the environment in which the study took place Responsibilities Build trust-based relationships with CA Clients Sales Research Operations Support teams Product and DSci Partner with Sales to help present solutions that allow clients to grow their business via CA solutions be the Product expert able to address in-depth methodology and execution questions Translate high-level business problems into specific CA solvable questions that leverage Nielsen s unique benefits Be the subject matter expert on Nielsen s CA solutions explain results with a basis in the analytical methodology underlying the measurement Have an in-depth technical knowledge of CA solutions all the drivers and input requirements Leverage technical product knowledge to assess the feasibility of client requests accurately and how our products can be used to improve business performance specific to unique client needs Support client teams through designing executing and presenting results Ensure proactive insights and action-oriented solutions are delivered to the Client by being an expert with the ability to explain the detailed methodology behind client results report results provide advice and recommendations and present to the client in a clear insightful manner Partner and collaborate with Product and Technology teams on innovative solutions enhancements to current CA solutions and product offerings Investigate when issues are discovered and proactively work to help find the root cause and resolve them with the appropriate parties Create detailed research analyses focused on the effectiveness and efficiency of advertising using established test vs control methodology to determine the lift driven by the measured campaigns Perform rigorous quality assurance checks on test setup data quality and presentation materials to ensure that best practices are being followed Maintain accurate records of study timelines completed milestones and presentation dates and stay in regular communication with all relevant internal and external stakeholders to ensure all are kept up to date on status and timelines Act as an internal champion for the client by working collaboratively with internal partners and the team to coordinate efforts for clients where appropriate project specifications pipeline management and other support tasks Stay current on industry and digital advertising ecosystem knowledge e g trades publications internal white papers etc As required be a leader on the team and mentor more junior associates through coaching mirroring and training Qualifications 8 years in analytics and or media or marketing planning 1 years experience with Syndicated data sets such as Nielsen IQ and or IRI a strong plus Bachelor s Degree Media and advertising industry knowledge Ability to grasp new concepts easily and be able to present them in a simplified manner to clients Stats background a plus Technical proficiency in Office Google Suite of software solutions Excellent verbal and written communication skills Ability to work independently in a fast-paced environment A drive to solve difficult challenges both intellectual and practical Ability to train junior team members to proactively identify project issues and encourage them to find innovative solutions Must have a team-based collaborative and growth-oriented attitude Ability to execute and oversee multiple projects at high-quality level error-free and on time Ability to build and refine processes to work as efficiently and effectively for the team as possible Additional Information Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money Nielsen recruiters will only contact you through official job boards LinkedIn or email with a domain Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses Always verify that email communications come from an address If you re unsure about the authenticity of a job offer or communication please contact Nielsen directly through our official website or verified social media channels