Salesforce Technical Architect

Hiring: Salesforce Technical Architect – Join Our Team About Us The Ksquare Group was established over 13 years ago in Dallas TX, we are a multinational company with presence in different countries such as Mexico, US, Dominican Republic, India and Guatemala currently being more than 350+ Ksquarians and growing. We offer technological solutions through multidisciplinary Pods specifically designed to meet our customer’s needs. Depending on the skills required by every project, the best professionals are selected to bring all their talent together into achieving mutual goals. We authentically care about the comfort, wellbeing, and career path of all our employees making sure integrity, innovation, leadership, ownership, and team spirit continuously stand by one and each one of us. We believe and trust all our outstanding professionals and realize how special they are but what makes us even special is the family we have become throughout the years. Job Title: Salesforce Technical Architect Location: Hyderabad/ Bangalore Job Summary: We are seeking a seasoned Salesforce Technical Architect to lead the design and implementation of scalable Salesforce solutions across Experience Cloud, Service Cloud, and Core Salesforce platform. The ideal candidate will have a deep technical background, hands-on development experience, and a strong understanding of CI/CD practices. Experience with Agentforce is a plus. Key Responsibilities: · Design end-to-end scalable architecture across Salesforce Core, Experience Cloud, and Service Cloud · Define technical standards, patterns, and best practices for enterprise-wide Salesforce solutions · Lead technical workshops with business stakeholders, translating business requirements into technical solutions · Architect and guide implementation of customer portals, partner portals, and service consoles · Define and implement CI/CD pipelines for Salesforce development and deployments · Collaborate with developers, admins, and business analysts to ensure high-quality solutions · Oversee code review processes, performance optimization, and security best practices · Serve as a technical mentor and provide architectural guidance to project teams · Stay updated with the latest Salesforce releases and capabilities Required Skills & Qualifications: · 8+ years of Salesforce development/architecture experience · Proven expertise with Salesforce Experience Cloud, Service Cloud, and Core Salesforce (Sales/Service Platform) · Strong understanding of Salesforce data model, Lightning Web Components (LWC), APEX, Flows, and REST/SOAP APIs · Experience designing customer/partner communities using Experience Cloud · Deep understanding of case management, Omni-channel routing, and Knowledge Base features in Service Cloud · Hands-on experience with Salesforce DevOps tools like Gearset, Copado, or Bitbucket pipelines · Proficient with Git-based version control and automated deployment strategies · Familiarity with Agentforce is a plus · Salesforce Architect certifications preferred (e.g., Application Architect, System Architect, or CTA track) Nice to Have: · Experience with Agentforce implementations or integrations · Knowledge of Salesforce Shield, Event Monitoring, or Platform Encryption · Exposure to large-scale Salesforce transformations or multi-org consolidation Certifications (Preferred): · Salesforce Certified Technical Architect (CTA) – or working toward it · Salesforce Certified Experience Cloud Consultant · Salesforce Certified Service Cloud Consultant · Salesforce Certified Platform Developer I & II · Salesforce Certified Application/System Architect