Senior Analyst-data Science

At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account Also they do preventive work to avoid future overdues with accounts that have a high exposure You Lead the Way We ve Got Your Back With the right backing people and businesses have the power to progress in incredible ways When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other Here you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits programs and flexibility that support you personally and professionally At American Express you ll be recognized for your contributions leadership and impact-every colleague has the opportunity to share in the company s success Together we ll win as a team striving to uphold our and powerful backing promise to provide the world s best customer experience every day And we ll do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong Join Team Amex and let s lead the way together With a focus on digitization innovation and analytics the Global Decision Sciences GDS team creates central scalable platforms and customer experiences to help markets across all of these priorities Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business A unique aspect of GDS is the integration of diverse skills across all of its remit GDS has a very broad range of responsibilities resulting in a broad range of initiatives around the world The Amex AI Labs of American Express Corporation is looking for best in class Senior Research Engineers to work in a dynamic and rewarding workplace Amex AI Labs is currently co-located in Bangalore Gurgaon and New York and involves dynamic and talented researchers with Ph D or Master s degree from top tier institutes in India and abroad having research and product development expertise in AI ML technologies such as - Deep Learning Data Science Natural Language Processing Cloud Technologies and related technical areas Going beyond building products and solutions for traditional financial domains such as credit and fraud the team is also working on challenging research problems in domains such as services human resource management travel lifestyle and many more The key goal is to progress the state of the art in science and develop products to solve business problems in a domain-agnostic manner for American Express Purpose of the Role Collaborate on next generation research services in the areas of Artificial Intelligence AI to aid solutions to complex business problems for American Express Responsibilities Amex AI Labs is looking for individuals with AI R D background for AI Research Services team in Bangalore Gurgaon The team works on handling capabilities centred on Document Analysis NLP AI research from conception to launch Successful candidates are expected to partner with different business and technology teams in American Express to build capabilities for high impact use-cases We are looking for extremely agile and entrepreneurial candidates who will help innovate and execute product initiatives across the company Lead the ideation and launch of innovative AI ML capabilities services Hands on Deep learning Algorithms like BERT RNN LSTM Transformer GRU GAN etc Building GenaI capabilities like Prompt Engineering Fine-Tuning RAG and Agentic frameworks Working with MLOPs capability like MLFlow AirFlow etc and understanding of deployment capabilities on public cloud AWS GCP and on-prem infrastructure Technically hands-on working with big data sets using Python JAVA SPARK doing EDA and bringing insights from data Building POCs basis on research papers analysis while simulating business impact and Transform MVPs to production grade capabilities in collaboration with engineering teams Authoring and publishing papers adopting open source tools presenting in conferences conducting R D driving company revenue Innovate ways to evangelize the product to drive Amex wide user adoption Contribute to the strategy and roadmap of AI ML Initiatives to help drive most impact Evaluate prospective features in AI Services and ability to priortise them with changing requirements in the direction of AI adoptions Leadership Outcomes Lead with an external perspective challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world s best customer experiences every day Past Experience 2 years of building machine learning models using advance AI techniques 1-3 years of experience in working with product engineering automation development teams in a fast paced complex and dynamic environment Experience in leveraging Agile Scrum or other rapid application development methodologies Academic Background Undergraduate Master s PHD in Computer Science Data Science Statistics Mathematics MBA from institutes of global repute Functional Skills Ability experience in taking a prototype to a product stage Different aspects of research and development Strong quantitative analytical and structured problem-solving skills Demonstrate creativity and self-sufficiency along with strong interpersonal collaborative skills and experience working in global teams Excellent verbal and written communications skills Experience defining and developing a new product or service Technical Skills Good coding skills in Python SPARK Hive GIT Good Understand of Deep Learning Algorithms and NLP Superior math programming skills and hands-on experience in machine learning tools Understanding of how CI CD works Exposure to Public Cloud Deployment AWS GCP Proficient in statistical techniques Background in Natural Language Processing Knowledge of Platforms Knowledge of Big Data Platforms such as Hadoop SQL is preferred Behavioral Areas Enterprise Leadership Behaviors Set The Agenda Put Enterprise Thinking First Lead with an External Perspective Bring Others with You Build the Best Team Seek Provide Coaching Feedback Make Collaboration Essential Do It the Right Way Communicate Frequently Candidly Clearly Make Decisions Quickly Effectively Live the Blue Box Values Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations