Branch Manager

8 hours ago

Cochin Kochi Ernakulam, India SHRI LAKSHMI STEEL SUPPLIERS Full time

Job Description The Branch Manager - Sales will oversee all aspects of branch operations, including sales, accounts, dispatch, and overall management. The role requires a dynamic leader with strong sales acumen, the ability to manage multiple teams, and the capability to drive the branch's growth in line with company objectives. Key Responsibilities: Sales Management: - Develop and implement sales strategies to achieve branch sales targets. - Lead, mentor, and motivate the sales team to meet and exceed targets. - Maintain relationships with key clients, dealers, and distributors to enhance sales growth. - Identify and capitalize on new business opportunities within the region. - Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly. - Operations Management: - Oversee day-to-day operations of the branch, ensuring efficiency and compliance with company policies. - Coordinate with the dispatch team to ensure timely delivery of products to customers. - Manage inventory levels to meet customer demand while minimizing costs. - Ensure all operational activities are aligned with the companys strategic goals. - Accounts Management: - Supervise the accounts team to ensure accurate and timely financial reporting. - Monitor branch budgets, expenses, and financial performance. - Ensure compliance with all accounting standards and regulations, including GST and other statutory requirements. - Review and approve invoices, payments, and other financial documents. - Work closely with the finance department to resolve any accounting-related issues. - Team Leadership: - Manage, train, and develop branch staff across sales, accounts, and operations. - Foster a positive work environment that encourages teamwork, accountability, and continuous improvement. - Conduct performance evaluations and provide feedback to team members. - Customer Relationship Management: - Ensure high levels of customer satisfaction by addressing and resolving customer issues promptly. - Implement customer service best practices to retain and expand the customer base. - Collect and analyze customer feedback to enhance service delivery. - Compliance and Safety: - Ensure the branch adheres to all company policies, industry regulations, and legal requirements. - Implement and monitor health and safety procedures within the branch. - Reporting: - Prepare and submit regular reports on branch performance, sales achievements, and operational metrics to senior management. - Analyze branch data to identify trends, areas for improvement, and opportunities for growth. Qualifications: - Education: Bachelors degree in Business Administration, Sales, Marketing, or related field. - Experience: Minimum of 5-7 years of experience in a sales management role, preferably within the steel or manufacturing industry. - Skills: - Strong leadership and team management skills. - Excellent communication and negotiation skills. - Proven track record of achieving sales targets and driving business growth. - Solid understanding of financial management, including budgeting, accounting, and GST compliance. - Ability to multitask and manage various branch functions simultaneously. - Proficiency in MS Office and familiarity with ERP systems.

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