Sales Development Representative

Job Description *** Job description and Responsibilities: As an Account Executive at Stringee, you will be a key driver of our growth, responsible for identifying and closing new business opportunities. Youll represent Stringee in delivering innovative solutions that improve customer experience and business efficiency. Youll work with three strategic products: - Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. - Omni-Channel Contact Center a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. - Stringee API A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websitesquickly, securely, and flexibly. We're looking for proactive, tech-savvy professionals who are passionate about digital transformation and customer success. *** Responsibilities: - Discovery & Needs Analysis - Run deep discovery calls to understand customer pain points, goals, and workflows. - Identify how the product aligns with the prospect's business needs. - Map stakeholders and decision-makers. - Product Demos & Consultative Selling - Deliver tailored product demos that speak to use cases and ROI. - Build strong narratives around the value proposition. - Position the product as a solution, not just a tool. - Solutioning & Objection Handling - Address concerns around pricing, integrations, scalability, etc. - Work with pre-sales or solution engineers (if needed) to build custom proposals. - Guide prospects through procurement, compliance, and approval processes. - Deal Management & Closing - Own the sales cycle from first call to signed contract. - Create proposals, negotiate pricing and terms. - Leverage urgency and decision-making timelines to close deals efficiently. - CRM Hygiene & Forecasting - Maintain accurate deal stages and next steps in Cogover CRM. - Provide reliable pipeline and revenue forecasts. - Track performance metrics (win rates, deal velocity, ACV). - Cross-functional Collaboration - Align with SDRs for pipeline generation strategies. - Provide product feedback to PMs based on prospect objections. - Partner with Customer Success to ensure smooth handover post-sale. - Upselling & Expansion (sometimes) - Join with Customer Success to handle renewals, upsells, or account expansion. *** Requirements: - Minimum of3 yearsofexperience in B2B sales, preferably in SaaS, enterprise software, or digital transformation solutions. - Proven track record in consulting and selling technology-driven solutions, ideally involving workflow automation, CRM, contact center, or customer experience platforms. - Strong understanding of business processes related to customer service, telesales, and operations. - Excellent communication, presentation, and client relationship management skills. - Highly self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment. - Experience working in the Indian market with strong local business insights and a relevant network is a plus. - Experience engaging and selling to C-level executives is a plus. - Ability to work independently while collaborating effectively with cross-functional teams, including technical and product departments. - Proficiency inEnglish and Hindiis required; additional regional languages are a plus. *** Remuneration package: - Base salary:6 - 8 Lacs PA - Commission: No capping. - Performance Bonuses: Based on work performance, including annual and holiday bonuses... - Advancement Opportunities: Positions such as Team Leader, Manager and more. - Work Environment: A young, dynamic, and creative environment that supports employee development. - Professional Training: Continuous professional skills improvement training. - Learning Opportunities: Exposure to new technology and innovation. - Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: - Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Monday to Friday. - Location: Mumbai, in-office. *** Application package: - CV in English (including the certificates, if any) - Application deadline: Before Oct 15th, 2025.