Customer Service Representative
3 weeks ago
Job Description Job Title :Executive / Senior Executive Department :Contact Centre Location :Andheri East, Mumbai Job Purpose: We are looking an experienced Customer Excellence for managing large Volume of incoming calls/emails. Responsibilities: Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents Take the extra mile to engage customers Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed Understanding and striving to meet or exceed contact center metrics while providing excellent consistent customer service Escalate well deserved calls to the Escalations team as per the defined standards and protocol Follow communication procedures, guidelines and policies Desired candidate profile: Excellent written and verbal commutations skills Should be proficient in Tamil, Malayalam language Excellent customer service skills, including maintaining focus on the customer issues BPO/KPO Experience is must Flexible with the working schedule Should be from blended process Should be from blended process Should have good experience in Inbound calls/emails/chat process. Experience: 2+ years
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Customer Service Representative
5 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Customer Service Representative
4 weeks ago
India Magnum Group Full timeJob Description Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with a workforce of over 2000. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, Magnum Group has a strong presence...
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Customer Service Representative
2 weeks ago
India Bloom Consulting Services Full time**Customer Service Representative ( Job ID : 000000340 )**: NA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** - Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To...
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Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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US Customer Service Representative
10 hours ago
Mumbai, India Venkatesh Natural Extracts Pvt. Ltd. Full timeJob Description Salary up to 28k location: Mulund, mumbai minimum 1 year as a US CUSTOMER SERVICE Immediate Joiner excellent communication skills Role Description This is a full-time Customer Service Representative role located on-site in Mumbai. The primary responsibilities include assisting customers with inquiries, resolving service issues, managing...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
india Snaphunt Full timeThe Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...
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Customer Service Representative
1 week ago
India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
2 weeks ago
India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
