Email & Whatsapp Marketing Specialist (zoho Crm + Copy + Ai)
3 weeks ago
Experience 2-3 years min 2 years hands-on o Location Chennai o Function Lifecycle Retention Localization Automation Role Purpose Own Email WhatsApp lifecycle marketing end-to-end design retention strategy implement automations execute campaigns manage portals analyze seasonal trends by country region localize content and cadence run loyalty advocacy programs and train the answer-bot to convert after hours What You ll Own End-to-End Retention Strategy Multi-Region Map lifecycle lead first buy onboarding replenishment cross-sell win-back per country region with local holidays seasonality languages offer sensitivity and send-time logic Maintain regional media calendars festivals paydays weather flu seasons gifting windows and align promos replenishment cycles Implementation Execution Build localized journeys flows welcome education cart browse abandon replenishment post-purchase NPS Upsell win-back VIP tailored per market Operate campaigns with QA consent UTM hygiene coordinate creative and translations Portal Ownership Manage Zoho Campaigns CRM Shopify integrations WhatsApp BSP Gupshup Infobip maintain lists templates tags and domain reputation Answer-Bot After-Hours Conversion Train maintain WhatsApp Chat bot to handle FAQs product finder guide to checkout fetch order status schedule callbacks and escalate to human Loyalty Advocacy Own loyalty program referral journeys UGC reviews capture and advocacy campaigns creator customer spotlights Build community touchpoints re-order nudges anniversary goal milestones member-only drops Requirements Core Responsibilities Write design high-converting emails WhatsApp templates for each market keep tone and claims compliant locally Analyze seasonal trends country region using historical sales cohort RFM and content engagement turn insights into localized flows promos Ensure deliverability SPF DKIM DMARC warming list health monitor per-region inbox placement Implement event tracking GA4 GTM server events attribute revenue by channel cohort and region Launch loyalty referral mechanics across email WhatsApp integrate with PDP checkout and post-purchase flows Tool Stack Messaging CRM Zoho Campaigns Zoho CRM Flows Marketing Automation WhatsApp BSP Gupshup Infobip Twilio E-commerce Shopify Flow nice webhooks metafields Analytics GA4 Looker Studio UTM builder cohort RFM in Sheets BI Hotjar Clarity with UX Tagging GTM server-side events CAPI with Dev Analyst Creation Stripo BeeFree HTML email Canva Figma Certifications Preferred HubSpot Email Marketing or Lifecycle GA4 Meta WhatsApp Conversational BSP Zoho CRM Campaigns badges nice Must-Have 2 Years Hands-On Hard Screen Building email WhatsApp automations that materially increased retention LTV Running multi-region calendars seasonality holidays with localized content and measurable lifts Managing deliverability and recovering reputation issues Training optimizing a WhatsApp Chat bot that assists checkout and order completion after hours Standing up loyalty referral programs integrated with lifecycle flows KPIs Flow Revenue Campaign Revenue Repeat Purchase Rate Time-to-Second Purchase Churn Regional Metrics open click conversion by country region seasonal campaign ROI Deliverability inbox placement bounce complaint unsubscribe by region Loyalty Advocacy program enrollment active members referral rate UGC reviews volume NPS CSAT Bot Impact after-hours sessions bot-assisted orders deflection rate List Health Growth net subs opt-in rate list decay
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Chennai, India AIWO Limited Full timeJob Description Experience: 2–3 years (min. 2 years hands-on) • Location: Chennai • Function: Lifecycle, Retention, Localization & Automation Role Purpose Own Email + WhatsApp lifecycle marketing end-to-end: design retention strategy, implement automations, execute campaigns, manage portals, analyze seasonal trends by country/region, localize content...
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Chennai, India AIWO Limited Full timeExperience: 2–3 years (min. 2 years hands-on) • Location: Chennai • Function: Lifecycle, Retention, Localization & Automation Role Purpose Own Email + WhatsApp lifecycle marketing end-to-end: design retention strategy, implement automations, execute campaigns, manage portals, analyze seasonal trends by country/region, localize content and cadence, run...
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Sales Executive – Voice, Email, WhatsApp
3 weeks ago
Chennai, India AIWO Full timeRole Overview:We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey.Key...
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Sales Executive – Voice, Email, WhatsApp
3 weeks ago
Chennai, India AIWO Full timeRole Overview:We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey.Key...
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Sales Executive – Voice, Email, WhatsApp
3 weeks ago
Chennai, India AIWO Full timeRole Overview:We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey.Key...
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Sales Executive – Voice, Email, WhatsApp
3 weeks ago
Chennai, India AIWO Full timeRole Overview:We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey.Key...
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Sales Executive – Voice, Email, WhatsApp
3 weeks ago
Chennai, India AIWO Full timeRole Overview: We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey.Key...
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Sales Executive – Voice, Email, WhatsApp
3 weeks ago
Chennai, India AIWO Full timeRole Overview: We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey. Key...
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Sales Executive – Voice, Email, WhatsApp
2 weeks ago
Chennai, India AIWO Full timeRole Overview: We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey. Key...
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Sales Executive
3 weeks ago
Chennai, India AIWO Full timeRole Overview: We are seeking a proactive and persuasive Sales Executive to join our dynamic team. The ideal candidate will engage with potential and existing customers via calls, emails, WhatsApp, and SMS to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey. Key...
