Collection Officer

1 week ago

Eluru, India Tata Capital Full time

Job Description To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact Core Responsibilities: - Correspond with multiple sources to negotiate payment schedules that suit the customer's current financial situation while still satisfying the debt. - Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. - Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments - Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. - Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. - Trace defaulters and assetsincoordination withthe agency's tracing team and suggest remedial course of action - Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintaina healthyrelationship with the customer - Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting thecollection manager (court receiver) in repossessing assets and seeking legal and police support where require. - Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company

  • Collection Officer

    5 hours ago

    ANDHRA PRADESH, NA, TERRITORY - SULB, ELURU, S, SOUTH, India Muthoot Fincorp Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    1. Focus on mid and hard bucket collection.2. achieve recovery targets .3. Daily cash collection, reporting& depositing      collection amount at branches.

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    4 weeks ago

    India, Eluru Tata Mutual Fund Full time

    Job Description Job Description Job Purpose To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Responsibilities Core Responsibilities: o Correspond with multiple sources to negotiate...

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    6 days ago

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